Job Summary
The Executive Housekeeper plays a vital role in maintaining the cleanliness and overall appearance of the hotel or facility. This leadership position is responsible for overseeing the housekeeping department, ensuring that all areas meet high standards of cleanliness and hygiene. The Executive Housekeeper will manage staff, develop cleaning protocols, and coordinate with other departments to provide an exceptional guest experience.
Responsibilities
- Supervise and train housekeeping staff to ensure efficient operations and adherence to quality standards.
- Develop and implement housekeeping policies, procedures, and best practices to enhance service delivery.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance standards are met.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels while minimizing waste.
- Collaborate with other departments, such as maintenance and front desk, to address guest requests and resolve issues promptly.
- Monitor staff performance, providing feedback and conducting performance evaluations to promote professional development.
- Ensure compliance with health and safety regulations in all cleaning processes.
- Address guest complaints or concerns regarding cleanliness in a timely and professional manner.
Qualifications
- Proven experience in hospitality management, specifically within housekeeping or custodial services.
- Strong knowledge of housekeeping management practices in a hotel or similar environment.
- Familiarity with industrial cleaning techniques and floor care procedures is preferred.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong leadership skills with a focus on team development and motivation.
- Attention to detail with a commitment to maintaining high cleanliness standards.
- Effective communication skills for interacting with guests, staff, and management teams.
This position requires a proactive individual who is passionate about delivering exceptional service while maintaining a clean and welcoming environment for guests.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Cleaning: 1 year (Preferred)
Ability to Commute:
- Franklin, TN 37067 (Required)
Ability to Relocate:
- Franklin, TN 37067: Relocate before starting work (Required)
Work Location: In person
