Overview: A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.
Performance Expectations
- Supervise the housekeeping staff
- Break out the house and provide team with daily assignments
- Evaluate the staff’s job performance and coach and counsel as necessary.
- Clearly communicate the standards of performance and ensure all required training occurs.
- Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house.
- Ensure compliance with proper cleaning techniques, procedures, and brand standards.
- Order supplies and maintain accurate inventory.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations
- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while keeping a steady pace.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify