Job Summary: The Common Area Attendant is responsible for keeping all common guest areas such as the lobby, elevators, floor hallways, glass doors/ windows, stairwells, shop, and the bathrooms clean and up to company standards at all times. This role is always responsible to maintain the cleanliness of surrounding areas such as the Pool Deck and outdoor areas.
Job Responsibilities:
Clean lobby and all public spaces
Clean hotel and employee restrooms (empty sanitary feminine trash cans, clean mirrors, restock items
Clean behind front desk and back offices
Empty trash cans
Stock all amenities in appropriate areas
Clean windows, walls, and doors
Clean outside of building keeping it free of trash and debris
Clean conference rooms ensuring tidiness and chairs arranged
Clean employee break room
Clean hotel public restrooms
Always greet guests in a courteous and pleasant way
Clean up pool areas including taking out and collecting any trash or debris left out.
Clean outside entry area and sidewalks to include taking out trash and removing debris.
Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas
Refills all dispensers such as hand towels, toilet paper & hand soap
Stock and maintain housekeeping supply rooms
Report any damages or repairs needed to management
Report all lost and found items to the Housekeeping Manager
All other duties as assigned
Physical Demands:
Frequent standing, stooping, walking, kneeling, pushing, and pulling
Must be able to lift 45lbs
Working Conditions:
Indoors and/or outdoors
Exposure to cleaning chemicals (with PPE)
Possible exposure to a somewhat noisy environment
Possible exposure to bodily waste
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred.
Previous housekeeping experience preferred but not required
Knowledge, Skills, & Abilities:
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Ability to identify and resolve issues related to position independently
Basic knowledge of proper cleaning operations
Basic knowledge of proper sanitation methods
Ability to work as a part of a team
Ability to properly utilize equipment and follow safety procedures prior to using this equipment
Ability to meet attendance requirements, and work flexible hours if required during peak season
Ability to communicate with others and effectively follow instructions
Familiarity with cleaning products and equipment, as well as cleaning techniques