HOUSEKEEPING ASSISTANT/HOUSEMAN
THE BEAUTIFUL, NEARLY NEW, EMBASSY SUITES IN ALPHARETTA/HALCYON VILLAGE IS ADDING TEAM MEMBERS TO IT'S HOUSEKEEPING STAFF. We are looking for Housekeepers and Housemen that have a spirit of hospitality and who understand the importance of a clean, appealing location for our valued guests.
REPORTS TO: Executive Housekeeper, AGM/GM
BASIC PURPOSE: Collecting, laundering, folding, ironing, and stocking of linens in the hotel. Position may include room cleaning and/or public area cleaning when and if necessary, as well as providing assistance to guests as the need arises.
FUNCTIONS/RESPONSIBILITIES:
- Assist in the collection of soiled laundry items as needed
- Sort and launder soiled laundry items as required by the property and by brand standards. This requires the operation of all laundry room/housekeeping standard laundry machinery
- Fold and stock linens and all laundry items in appropriate location
- Monitor laundry room supplies and inform supervisory staff of supply needs
- Monitor condition of linen, and inform supervisory staff of deficiencies or ordering needs
- Maintain cleanliness of laundry area, and ensure that safety violations are addressed immediately
- Assist housekeepers with restocking housekeeping carts when necessary
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Assist with the cleaning of public areas when needed
- Provide support and assistance in the housekeeping department, cleaning rooms when and if needed.
- Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- When needed, assist other departments and employees with any tasks requested by a supervisor or manager
KNOWLEDGE AND SKILLS
Education
High school education or equivalent experience
Experience
Experience in the hospitality housekeeping field preferred by not necessarily required.
Skills and Abilities
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests
- Ability to follow direction and work independently
Hours Required
- Scheduled days and times may vary based on need and/or direction of supervisor
- Flexibility in scheduling required, including weekends, night and holidays when needed
- Must adhere to the time and attendance policies set forth by the company
ENVIRONMENT
Physical Job Requirements
Lifting/Pushing/Pulling/Carrying
Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited:
- Lifting and carrying of linen and basic housekeeping supplies
- Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners
Bending/Kneeling
Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to:
- Picking up basic housekeeping supplies
- Cleaning of guest rooms and public areas, including restrooms
- Providing turndown service, and trash removal
Mobility
Continuous movement throughout hotel for entire shift
Continuous Standing/Walking
Continuous standing and walking can be expected throughout shift
Climbing Stairs
Position may necessitate that employee climb stairs
Hearing/Vision/Speech:
- One-on-one communication with guests, supervisors and coworkers critical
- Must be able to receive and clearly understand the standards and expectations of housekeeping duties
- Must be able to visually identify areas needing attention and inspect those areas upon completion of task
- Must be polite and hospitable in all interactions with guests, supervisor and coworkers
Chemicals/Agents:
Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function
Protective Clothing Type:
- Non-slip shoes are required
- Job may require back brace, gloves and other protective equipment
Equipment Operation:
- Vacuums and other housekeeping equipment
- Commercial washers, dryers, extractors and ironing machinery
- Radios and other communication devices
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
