Position Overview
As a Housekeeping Attendant at The Moore, you will play a crucial role in ensuring the cleanliness and tidiness of guest rooms and public areas. Your primary responsibility will be to provide a clean and comfortable environment for guests, promoting their satisfaction and enhancing their overall experience. By upholding high standards of cleanliness and attention to detail, you will contribute to the positive reputation of the club and hotel.
Responsibilities:
- Perform daily cleaning tasks, including dusting, vacuuming, mopping, and sanitizing guest rooms, bathrooms, and public areas.
- Make beds and change linens to maintain a fresh and inviting atmosphere for guests.
- Clean and restock amenities, towel, and toiletries in guest rooms and bathrooms.
- Remove trash and dirty linens from guest rooms, ensuring proper disposal and hygiene.
- Ensure all surfaces, furniture, fixtures, and equipment are clean, well-maintained, and in good working condition.
- Report any maintenance issues, damages, or safety hazards to appropriate department for prompt resolution.
- Adhere to established cleaning procedures and safety guidelines to ensure a safe and healthy environment for guests and staff.
- Assist with laundry tasks, including sorting, washing, drying, folding, and organizing linen and towels.
- Collaborate with other housekeeping team members to ensure efficient workflow and timely completion of tasks.
- Respond to guest requests for additional amenities, supplies, or cleaning services promptly and courteously.
- Maintain a professional and friendly demeanor when interacting with guests, addressing their inquiries and concerns with empathy and attentiveness.
- Follow established security protocols, including safeguarding guest belongings and ensuring the privacy and confidentiality of guest rooms.
- Uphold high standards of personal appearance, wearing the designated uniform and adhering to grooming guidelines.
- Attend training sessions and meetings to enhance job knowledge and stay updated on hotel policies and procedures.
- Participate in deep cleaning projects and periodic room inspections to maintain the overall cleanliness and quality standards of the hotel.
Physical Requirements:
- Ability to handle objects, grasp, turn, and hold items with hands.
- Capability to work on your feet for extended periods, totaling at least 8 hours.
- Fast-paced movements required to navigate various areas within the club.
- Capacity to lift, pull, carry, or move objects weighing at least 30 pounds.
- Occasional kneeling, bending, crouching, and climbing as necessary.
Benefits
We offer a highly competitive salary and benefits package.
Why work with us
This is a chance to be part of a community that doesn't just follow trends it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.