HOUSEKEEPING ASSISTANT/HOUSEMAN

THE BEAUTIFUL, NEARLY NEW, EMBASSY SUITES IN ALPHARETTA/HALCYON VILLAGE IS ADDING TEAM MEMBERS TO IT'S HOUSEKEEPING STAFF. We are looking for Housekeepers and Housemen that have a spirit of hospitality and who understand the importance of a clean, appealing location for our valued guests.

REPORTS TO: Executive Housekeeper, AGM/GM

BASIC PURPOSE: Collecting, laundering, folding, ironing, and stocking of linens in the hotel. Position may include room cleaning and/or public area cleaning when and if necessary, as well as providing assistance to guests as the need arises.

FUNCTIONS/RESPONSIBILITIES:

Assist in the collection of soiled laundry items as needed
Sort and launder soiled laundry items as required by the property and by brand standards. This requires the operation of all laundry room/housekeeping standard laundry machinery
Fold and stock linens and all laundry items in appropriate location
Monitor laundry room supplies and inform supervisory staff of supply needs
Monitor condition of linen, and inform supervisory staff of deficiencies or ordering needs
Maintain cleanliness of laundry area, and ensure that safety violations are addressed immediately
Assist housekeepers with restocking housekeeping carts when necessary
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Assist with the cleaning of public areas when needed
Provide support and assistance in the housekeeping department, cleaning rooms when and if needed.
Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
When needed, assist other departments and employees with any tasks requested by a supervisor or manager

KNOWLEDGE AND SKILLS

Education

High school education or equivalent experience

Experience

Experience in the hospitality housekeeping field preferred by not necessarily required.

Skills and Abilities

Ability to physically perform the tasks required of this position (listed above)
Ability to communicate with supervisors, coworkers and guests
Ability to follow direction and work independently

Hours Required

Scheduled days and times may vary based on need and/or direction of supervisor
Flexibility in scheduling required, including weekends, night and holidays when needed
Must adhere to the time and attendance policies set forth by the company

ENVIRONMENT

Physical Job Requirements

Lifting/Pushing/Pulling/Carrying

Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited:

Lifting and carrying of linen and basic housekeeping supplies
Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners

Bending/Kneeling

Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to:

Picking up basic housekeeping supplies
Cleaning of guest rooms and public areas, including restrooms
Providing turndown service, and trash removal

Mobility

Continuous movement throughout hotel for entire shift

Continuous Standing/Walking

Continuous standing and walking can be expected throughout shift

Climbing Stairs

Position may necessitate that employee climb stairs

Hearing/Vision/Speech:

One-on-one communication with guests, supervisors and coworkers critical
Must be able to receive and clearly understand the standards and expectations of housekeeping duties
Must be able to visually identify areas needing attention and inspect those areas upon completion of task
Must be polite and hospitable in all interactions with guests, supervisor and coworkers

Chemicals/Agents:

Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function

Protective Clothing Type:

Non-slip shoes are required
Job may require back brace, gloves and other protective equipment

Equipment Operation:

Vacuums and other housekeeping equipment
Commercial washers, dryers, extractors and ironing machinery
Radios and other communication devices

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 25 – 40 per week

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift
Day shift
Morning shift

People with a criminal record are encouraged to apply

Work Location: In person

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