JOB TITLE : FRONT DESK/STORE CLERK

PURPOSE STATEMENT: Responsible for all guest registrations and reservations, front desk activities, and/or store sales, under general supervision.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. The list of duties and responsibilities are not listed by importance or priority. Other duties may be assigned.

EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); Three to six months related experience and/or training. Hospitality or customer service experience is preferred.

Responsible for opening and closing the office.
Answering telephone within 3 rings.
Making guest reservations by phone or in person.
Checking guest arrivals and departures in and out of the RV Park.
Answering guest questions about the resort and local area pertaining to shopping, dining, entertainment, and travel directions.
Selling of camp store supplies and renting of kayaks.
Light cleaning of office.
Operating office machines.
Works as a team with other associates to maintain seamless service for guests.
Up sell guest on sites, service, and amenities.
Comply with resort safety and loss control procedures.
Routes incoming mail.
Have knowledge of resort emergency procedures.
Serves as a liaison between guests and maintenance staff.
Fulfill any reasonable work requested by the RV Resort Manager or the RV Resort Office Manager.
Purchasing office and camp store inventory as directed by management.
Issuing and maintaining of gate codes for each reservation.
Timely responds to inquiries by mail, e-mail and phone.
Provide proper, exceptional service to customers and employees and conduct oneself in a professional and businesslike manner to reflect Linger Lodge high standard of excellence.
Inform maintenance staff of needs.
Share information with other personnel to facilitate their successful performance including quickly directing emergency issues and concerns to appropriate department.
Cheerfully takes complaints, suggestions, and requests from guests.
Maintaining a consistent, regular attendance record.
Ensure guest confidentiality standards are followed.
Ensure control/protection of company assets.
Follows all office procedures.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 14 – 21 per week

Schedule:

Day shift
No nights
Weekends as needed

Experience:

Customer service: 1 year (Required)

Ability to Commute:

Bradenton, FL 34202 (Required)

Ability to Relocate:

Bradenton, FL 34202: Relocate before starting work (Preferred)

Work Location: In person

Linger Lodge RV Park jobs

Front Desk Receptionist