Your Mission:
The Guest Room Attendant will play an important role for maintaining specified standards of cleanliness throughout the hotel guest room areas, as directed. The Guest Room Attendant will be responsible for cleaning hotel rooms, hallways, linen rooms and storage areas in the hotel, as directed.

The Nitty-Gritty:
This role will work closely with Assistant Housekeeper/ Assistant Executive Housekeeper to:

Equipment -- properly and safely use all equipment; report all safety issues when necessary; including carts, vacuums, Swiffer's, etc.
Maintain proper documentation of all duties accomplished during a working shift, as directed
Report all safety hazards or maintenance deficiencies for proper handling
Abide by all security measures
Greet all guests throughout shift with the proper salutation and pleasant expression
Performs all duties in a quiet and orderly manner
Ability maintain guest safety through reporting, anything that is suspicious, personal and guest safety, injuries and reporting
Able to take direction or instruction from supervisor/other duties as assigned
Meet quality cleaning standards
Complete required credits per productivity standards
Required to utilize HOTSOS program for all requests coded within the program
Ability to utilize an electronic device to receive and complete requests and effectively communicate with Housekeeping
Must be physically present at work, in assigned workstation, in order to perform all

What qualities are we looking for?

Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments
Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
Creativity and innovation are essential!
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to enthuse and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service

Background must-have:

Lift and move up to 50 pounds of supplies move x amount of cart
Operate in a working environment that is subject to varying levels of noise. Incumbents are at times subjected to hazards such as chemicals; proper safety precautions are followed
Quality - standards, Efficiency and maintain productivity measures
Use all PPE as designed and required for each area assigned
Communicate with hotel guests, e.g., announcing arrival at door, and comprehending special requests from guests
Inspect and maintain areas for which responsible
Use the equipment associated with the position, including but not limited to vacuum, cleaning supplies, and safety equipment
Effectively and efficiently move around work area
Physical in nature and requires complete physical mobility in order to effectively and efficiently move around work area
Clean as directed at an acceptable performance rate
Minimally communicate and understand, in English, matters of mutual concern such as directions, hazards, or questions

Recommended nice-to-have

Have at least 6 months of previous experience as a guest room attendant in a resort or similar setting
Have at least 6 months of customer service or guest experience
Understanding of PPE and cleaning chemicals

Valuable Traits

Proactive
50% logical / 50% creative
Enjoy working with a team and alone as the situation dictates.
Adaptive, Flexible!
Embody "good attitude."
Passionate, optimistic, and energetic about working with financial systems, technology or both
Enjoy process improvement
Evoke inspiration in those around you and encourage them to create their best work.
Results oriented
Unwavering integrity and endless work ethic.
Appreciate constructive feedback, as well as graciously providing the same
Tenacious and self-motivated
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Virgin Hotels Las Vegas jobs

Guest Room Attendant (GRA), Housekeeping