About Us:

We are a leading franchisor in the commercial cleaning industry, empowering entrepreneurs to own and operate successful cleaning businesses. With a proven business model and comprehensive support system, we help our franchisees thrive in their local markets. Our commitment to excellence and customer satisfaction sets us apart as a trusted leader in the industry.

Job Description:

We are currently seeking a dynamic and results-driven Franchise Field Services Representative to join our team. The Franchise Field Services Representative will play a pivotal role in supporting our franchise network and ensuring the success of our franchisees. From providing operational guidance to fostering strong client relationships, the Franchise Field Services Representative will be instrumental in driving growth and profitability across our franchise system.

Responsibilities:

- Provide operational support and guidance to franchisees, ensuring adherence to brand standards and best practices.

- Conduct regular site visits to assess franchisee performance, provide feedback, and identify areas for improvement.

- Collaborate with franchisees to develop and implement effective cleaning schedules and service plans.

- Serve as the primary point of contact for franchisees, addressing any inquiries, concerns, or issues in a timely and professional manner.

- Assist with franchisee training and onboarding, ensuring a smooth transition into the business.

- Monitor key performance indicators and financial metrics to track franchisee performance and identify opportunities for growth.

- Foster positive relationships with clients and key stakeholders to enhance brand reputation and drive customer satisfaction.

- Demonstrate continuous improvement mindset by proactively seeking ways to enhance operational efficiency and effectiveness.

- Exemplify traits of selflessness, confidence, and compassion in interactions with franchisees and their customers.

Requirements:

- Previous experience in operations management, preferably in the franchising or commercial cleaning industry.

- Strong leadership and communication skills with the ability to motivate and inspire others.

- Excellent problem-solving abilities with a proactive and solutions-oriented mindset.

- Knowledge of business operations, including scheduling, budgeting, and customer service.

- Ability to travel extensively to visit franchise locations within the assigned territory.

- Franchise management experience is a plus.

Benefits:

- Competitive salary, commission and bonus potential.

- Comprehensive training and ongoing support.

- Opportunities for career advancement within a rapidly growing organization.

- Health, dental, and vision insurance options.

- Retirement savings plan.

- Dynamic and collaborative work environment.

If you are a self-motivated individual with a passion for franchising and a commitment to operational excellence, and if you embody traits of continuous improvement, selflessness, confidence, and compassion, we invite you to join our team and help drive the success of our franchise network!

How to Apply:

Please submit your resume and cover letter! In your cover letter, be sure to highlight your relevant experience and why you are well-suited for this role.

Job Type: Full-time

Pay: $40,000.00 - $44,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Opportunities for advancement
Paid time off

Schedule:

Monday to Friday
Weekends as needed

Work Location: Hybrid remote in Jacksonville, FL 32216

JAN-PRO Cleaning Systems of Jacksonville jobs

Franchise Field Services Representative - Commercial Cleaning Company