HR Representative
- Remote but based in MA
- Need to be able to come onsite a few times a year (Framingham, MA)
Duration: 6+ months; potential to convert
Pay: $22.69 per hour W2
Schedule: 9-5 Monday through Friday
- Serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR Shared Services.
- Responds to inquiries through multiple modes of contacts (phones, emails, ad hoc reports) related to W2's & 1095's
- Assists Associates and Managers navigating through HR systems.
- Document summary details of calls and processing in case management system.
- Escalates/partners on complex issues as required.
- Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
- Performs accurate and timely processing of HR transactions in HCM system.
- Performs special projects as assigned.
- Responds to email inquiries.
Skills & experience:
- 1-2 years of HR experience preferred
- Comfortable with MS Office
- College degree a plus
