SERVPRO is one of the biggest names in the rapidly growing field of property restoration and we are looking to add a Social Media and Marketing Support Coordinator to our marketing team. This person will work closely with our marketing team giving them support on database management, event coordination and planning, project support, providing content coordination, advertising updating, analytic analysis, maintaining sales materials, and managing our social media and website content. This means creating content in different formats like text, picture, video, or social media posts. Scheduling that content, posting and optimizing that content for social media, SEO optimization, and the website for two locations.
Part of this role would mean going out on site with technicians, getting in there with them to generate content and see the job site to get inspired about content and collect it. The person in this role needs to keep some boots and work jeans at the ready in case they go on site; They need to be ready to learn the restoration industry to accurately generate content about it. Strong creative, communication, and writing
[GU1] skills will aid you well and the ability to change directions as we are emergency service. Attention to detail is a must, as well as looking to those details to drive your goals in analytics, engagement, and return on investment.
This position is about our online presence but also coordinating events and supporting our sales staff. We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you should thrive in this work environment. Our ideal candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities
- Maintain Franchise’s web and social media sites
- Provide sales and marketing administration including referral source follow-up and database management
- Coordinate all public relations programs including sales and marketing events, CE classes and networking
- Provide newsletters and e-blast coordination
- Maintain key account target list and provide research and ensure crucial deadlines are met
- Provide brand and marketing coordination, including advertisement placement and tracking
- Maintain sales and marketing materials and supplies
Position Requirements
- Strong technology skills and ability to learn new ones such as basic video/photo editing skills, scheduling social media posts and measuring their performance, and uploading blogs and content to our website.
- Superb customer service, administrative, and verbal and written communication skills
- Working knowledge of current business software technologies is required
- Excellent organizational skills and strong attention to detail
- Associate’s or bachelor’s degree in marketing or business or equivalent experience
- Ability to successfully complete a background check subject to applicable law
Hours
- 40 hours/week, flexible to work overtime when required, typically varying between 7 a.m. and 5 p.m.
Pay Rate
Competitive pay based on experience.
Each SERVPRO® Franchise is Independently Owned and Operated
