Schedule :
- Monday to Friday, Occasional Saturday
Work Location : In Person
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
- You must possess at least 1 year of Training /Supervisory experience before you apply.
- Pay range based on experience.
- Bilingual (Spanish/English) a plus.
- This is an active, 60% of the time in the field training or coaching staff.
- Conducts inspections to ensure the quality of the service and documents findings and addresses concerns. Provides coaching and additional training if needed.
- Trains newly hired Teammates on the Merry Maids processes.
- Works with the Office Manager to monitor and evaluate employee performance and administer corrective action/performance improvement plans.
- Works with the Manager to retain service staff.
- Ensures proper Merry Maids safety protocols, equipment and processes are followed.
- Performs other reasonable, related duties as assigned or requested.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to build customer relationships and provide appropriate levels of customer service.
- Must maintain a valid driver’s license, satisfactory driving record, and a safe and reliable vehicle with current automobile liability insurance.
- Ability to effectively communicate both orally and in writing.
- Time Management skills.
- Possesses excellent listening skills, empathy, and a high level of customer service orientation.
- Computer literacy and proficiency in desktop applications.
- Ability to prioritize and handle multiple functions at the same time with exceptional organizational skills.
- Demonstrated problem-solving and attention to detail.
- Ability to pass a criminal background check.
- Ability to pass drug screening.
- Ability to drive to and from various job sites as needed. (Mileage reimbursement provided.)
- Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew, and cleaning solutions.
- Regularly required to stand for extended periods of time.
- Must be able to frequently lift and/or move up to 20 pounds.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Work setting:
Shift availability:
Work Location: In person
