Position Title: Detail Supervisor
Location: West Palm Beach, FL
JOIN OUR Schumacher Family
As the Detail Supervisor at Schumacher Auto Group you’ll be the mastermind behind every sparkling, showroom-ready vehicle! You’ll lead a dynamic team of detailers to ensure each car looks its absolute best, inside and out. Whether it’s prepping new inventory for the lot or making customers’ vehicles shine like new, you’ll oversee it all with precision and flair. If you’ve got an eye for detail, a passion for perfection, and love turning cars into head-turning works of art, this role is your chance to drive success and shine in a fast-paced, fun environment!
Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. Through this growth, we’ve never lost track of what made us successful for over 50 years: a strong focus on putting our customers and community first in everything we do.
Why Choose Us? Here's just a few to mention…….
- Brand Icon Company in business for over “52 years."
- Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
- Free Basic Life Insurance
- Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
- Employee Assistance Program (Consulting Services, Work/Life Balance Support)
- 401K Savings and Retirement plan with company match
- Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
- Family Fund, a company contribution to support employees with medical hardships
- Degrees at Work Program; earn your Bachelor’s or Master’s degree along with books for FREE at our Delray location
- Discounts to our employees on vehicles, service, and parts
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Position Description:
The Detail Supervisor is responsible for overseeing the daily operations of the dealership's detailing department. This position ensures that all vehicles, including new and pre-owned, customer vehicles, and service loaners, are cleaned and detailed to dealership standards. The Detail Supervisor will lead a team of detailers, manage workflow, maintain cleanliness and organization of the department, and ensure that all detailing tasks are completed efficiently and professionally.
ESSENTIAL JOB RESPONSIBILITIES
- Assists with the daily activities of the detail department, including scheduling, assigning tasks, and monitoring the quality of work. Provide training and development opportunities to enhance team skills and knowledge..
- Assist in managing the teams time and attendance and submit to payroll department bi-weekly.
- Assist in managing time-off requests.
- Oversees personnel, production machines, and equipment.
- Oversees the setup and use of tools and equipment before production use to ensure the optimum level of safety.
- Ensure all vehicles are thoroughly cleaned, washed, vacuumed, waxed, and polished inside and out according to dealership standards.
- Inspect vehicles post-detailing for quality control and address any necessary corrections.
- Manage the detailing process for a variety of vehicles, including customer-owned, pre-owned, and new inventory.
- Maintain adequate stock of detailing products and tools, ensuring they are used efficiently and safely.
- Order cleaning products and tools as needed, ensuring budget adherence and product quality.
- Monitor and maintain all detailing equipment to ensure it is in proper working condition.
- Ensure excellent customer service by meeting or exceeding customer expectations regarding the cleanliness and presentation of their vehicles.
- Address any customer concerns or complaints related to detailing services, resolving issues in a timely manner.
- Work closely with the service and sales departments to ensure detailing needs are met for vehicle deliveries, service customers, and dealership inventory.
- Work closely with the service and sales departments to ensure detailing needs are met for vehicle deliveries, service customers, and dealership inventory.
WHO ARE WE LOOKING FOR
- High school diploma or equivalent required.
- 3+ years of experience in automotive detailing, with at least 1 year in a supervisory or management role.
- Strong leadership and team management skills.
- Excellent attention to detail and commitment to quality.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of various cleaning products, tools, and techniques for vehicle detailing.
- Strong customer service and communication skills.
- Valid driver’s license with a clean driving record.
All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a successful background check and drug testing.
Schedule:
Education/Requirements:
High school diploma or equivalent; associate's degree in automotive technology or related field preferred
Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Ability to Relocate:
- West Palm Beach, FL 33409: Relocate before starting work (Required)
Work Location: In person
