Houseperson
DEPARTMENT: Housekeeping
REPORTS TO: Housekeeping Manager
SUMMARY:
Maintains guest floors, housekeeping closets and laundry room in accordance with the required standards. Also, responsible for the care and good appearance of all the guest rooms and associated areas.
DUTIES AND RESPONSIBILITIES:
- Maintain clean Property Entrance by picking up dishes, cleaning, emptying garbage, etc.
- Responds and delivers guests' requests such as towels, bathroom amenities, blankets, etc.
- Delivers clean linen / terry to floor closets and stock them properly
- Picks up dirty linen / terry and place them in the designated area for laundry pick up
- Vacuums all carpets including guestroom hallways, elevators, offices, stairwells and public areas
- Cleans and maintains hotel floor surroundings, may include sweeping, mopping, and hosing
- Cleans and sanitizes public areas bathrooms; cleans and maintains the pool area
- Removes garbage from all public areas and surroundings
- Cleans other designated areas and items such as fixtures, windows, bar/lounge, storage areas, ledges, rails, elevators, offices, etc.
- Notifies immediate supervisors promptly and fully of all problems or unusual matters
- Maintains and ensures compliance of all policies and procedures
- Ensure that guests of the hotel receive a high quality and personalized service.
- Completes special projects in a timely manner as needed
QUALIFICATIONS:
- No qualifications necessary
Knowledge, Skills and Abilities:
- Ability to verbally communicate with others
- Ability to take direction from others
- Strong interpersonal, organizational and time management skills required
