Job Title: Room Attendant
Location: Onsite
Job Type: Full-time
Salt Hotels is a family business born from a lifetime of hospitality experience. Our mission is simple. We create settings and scenarios that connect people together. We create a home for our guests - and we care for our employees like family.
”With us, it’s personal”.
At Salt Hotels Collection, we redefine hospitality through a unique blend of service excellence, design innovation, and community immersion. As a Room Attendant, you will play a crucial role in our mission, ensuring our guests' spaces are not only comfortable and clean but also inviting and memorable. Join us if you are passionate about cleanliness, guest service, and being part of a team that values your contribution to creating a lasting impression.
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Room Preparation: Ensure guest rooms are thoroughly cleaned, well-maintained, and prepared to meet the Salt Hotels standard of excellence.
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Attention to Detail: Maintain high standards of cleanliness and presentation in all areas of the hotel, including guest rooms, bathrooms, and public areas.
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Amenity Management: Restock room amenities and supplies, ensuring guests have everything they need for a comfortable stay.
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Laundry Service: Handle the proper processing of guest laundry, ensuring items are cleaned and returned in a timely and professional manner.
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Guest Requests: Promptly respond to guest requests for additional supplies or services, ensuring their needs are met with a high level of customer service.
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Safety and Security: Follow all health and safety regulations, ensuring a safe environment for guests and staff.
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Team Collaboration: Work closely with the housekeeping team and other hotel departments to ensure seamless guest experiences and efficient operations.
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Feedback Implementation: Listen to and act on feedback from guests and management to continually improve service and guest satisfaction.
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Inventory Management: Keep accurate records of room supplies and notify management of any inventory needs or maintenance issues.
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Previous experience in a housekeeping role within the hospitality sector preferred.
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A keen eye for detail and the ability to maintain high standards of cleanliness and presentation.
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Ability to work effectively both independently and as part of a team.
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Excellent time management skills, with the capacity to prioritize tasks efficiently.
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Strong communication skills, able to understand and respond to guest needs promptly.
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Physical stamina and mobility, including the ability to reach, kneel, bend, and lift up to a certain weight.
Join the Salt Hotels Collection team as a Room Attendant and contribute to our vision of redefining hospitality through personalized service, meticulous attention to detail, and a commitment to creating memorable guest experiences. We offer competitive compensation, opportunities for professional development, and a supportive work environment where you are valued as a key member of our team.