Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA
Compensation: Hourly
Schedule: Full-Time
Relocation? N
Position Type: N-Management
BENEFITS
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Health Insurance
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Dental and Vision
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Paid Time Off
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401K
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Parking and Metro Reimbursement
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Travel Perks and Benefits
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Recognition and Rewards
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Growth Opportunities
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…and much more!
JOB SPECIFIC TASKS
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Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
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Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
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Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
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Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
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Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
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Complete appropriate safety training and certifications to perform work tasks.
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Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
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Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
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Maintain awareness of undesirable persons on property premises.
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Protect the privacy and security of guests and coworkers.
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Follow company and department policies and procedures.
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Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
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Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
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Maintain confidentiality of proprietary materials and information.
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Perform other reasonable job duties as requested by Supervisors.
GUEST RELATIONS
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Address guests' service needs in a professional, positive, and timely manner.
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Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
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Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
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Thank guests with genuine appreciation and provide a fond farewell.
JW Marriott Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate.
By doing so, JW Marriott Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
Marriott Careers: https://www.youtube.com/user/MarriottJobs
JW Marriott Miami
Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/
Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en
Facebook: https://www.facebook.com/JWMarriottHotelMiami/
Twitter: https://twitter.com/jwmarriottmia?lang=en
Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.