Job Title
Janitorial Manager
Job Description Summary
The Janitorial Manager is responsible for the overall management of an account or site and supervises the assigned staff. Specific responsibilities include customer relations/retention, quality assurance oversight, employee assessment/development, staffing, budget oversight, cost containment and reduction, short/long range planning, problem solving, and new product/service delivery.
Job Description
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Pay: $60,000-$65,000.
- Schedule: Monday-Friday (8:00am-5:00pm).
- Manages the overall activities of the account and supervises all C&W Services personnel.
- Maintains/monitors customer contacts, profiling customer needs/expectations and changes in customer priorities while development/implementing account retention strategies.
- Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved by individual employees.
- Measures/assesses performance and potential of employees and recommends employees for current/future staffing needs.
- Responsible for recruiting, hiring, and training of employees for the account.
- Coordinates career development program for management/non-management employees, providing leadership in assessment, planning, and follow-up evaluation of staff, as well as participating in self-development.
- Monitors/evaluates budgets and plans/coordinates future budget/special funding requests.
- Administers cost containment/reduction activities among assigned sites and personnel.
- Provides short range/long range planning to include initial overall planning with the Director of Operations and Operations Manager.
- Remains knowledgeable in new product/service delivery and communicates same to employees for use/implementation on site.
- Demonstrates excellent verbal and written communication and interpersonal skills. Able to work effectively with client an all levels of personnel.
- Establishes and maintains the respect and confidence of clients and service employees.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to partner with all levels of employees and build relationships.
- Must be fluent in Spanish.
- Strong employee relations, conflict resolution and management skills.
- Proficient computer skills – Microsoft Office.
- Ability to multi-task and excel in a fast-paced and dynamic work environment.
- Must have the ability to exercise sound judgment and make decisions in a manner consistent with the essential functions of the job.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $55,250.00 - $65,000.00
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.