We are looking for a motivated and detail-oriented Bilingual Janitorial Assistant Manager to join our team and help oversee the daily operations of our janitorial staff. The ideal candidate will be fluent in both English and Spanish and will play a key role in ensuring our clients receive top-tier service.
Responsibilities:
- Manages the day-to-day operations of the field crews in their performance of contractual and extracontractual work.
- Conduct regular inspections to ensure that cleaning schedules, duties, and standards are being met consistently
- Train, mentor, and guide new and existing employees on cleaning procedures, safety protocols, and the proper use of cleaning equipment and supplies.
- Assist with staff scheduling, attendance tracking, and reporting.
- Address client concerns and requests promptly and professionally
- Report maintenance issues and ensure they are resolved in a timely manner.
- Ensures the inventory of supplies, materials, and equipment is adequate to meet current and foreseeable requirements.
- Collaborates with the upper management to develop and implement plans for the operational infrastructure of systems.
- Fosters a success-oriented, accountable environment within the company.
- Work closely with management to accomplish the goals and objectives.
- Participates in administering company policies, directing and coordinating all activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
- Assists in overseeing the management of both in-house and external personnel.
- Conducts routine training sessions for employees on job procedures and safety protocols.
- Ensures that all supplies, materials, and work performed adhere to the company's quality standards.
- Maintains the operating condition and security of all tools and equipment owned, leased, or rented by the company and under their control.
- Any other related duty as directed by management.
Knowledge and Skills
● Ability to communicate effectively and professionally with employees, peers, executive leadership, customers, vendors and others
● Must have excellent internal and external customer service skills
● Ability to work well with others and motivate people
● Bi-lingual English/Spanish must write and read both
● Industry knowledge in Janitorial, Post Construction and other cleaning areas.
● Proficiency with Microsoft Excel and or Google Sheets.
● Ability to master proprietary software used in business operations
● Strong understanding of current best practices and processes with a real world understanding of how to integrate for bottom line operating results
● Proficient in both independent work and team collaboration, this individual is astute and articulate, adept at connecting with individuals across all organizational tiers, and boasts exceptional written and oral communication abilities.
● Knowledge of proper use of equipment, materials and supplies used in cleaning and maintenance
● Ability to adjust to a fluctuating operations volume, and the pressures of a time sensitive delivery schedule
Education and Work Experience
● Prior experience in the cleaning industry or facility maintenance industry and implementation of new technology and process into the work environment
● Experienced working in a fast paced environment.
Physical Demands
● While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and occasional lifting of a minimum of 40 lbs. of office and facilities equipment.
Work Authorization
Authorized to work in the U.S.
Must be able to pass a background check.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Management and Cleaning Industry: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Pinellas Park, FL 33781 (Required)
Ability to Relocate:
- Pinellas Park, FL 33781: Relocate before starting work (Required)
Work Location: Hybrid remote in Pinellas Park, FL 33781