The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.
Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.
We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you.
Job Summary:
Housekeeping House Attendants are responsible for promptly responding to requests from guests, assisting Room Attendants and stocking linen closets at The Betsy. House Attendant performs any combination of the following tasks to maintain guestrooms, working areas, and The Betsy premises in a clean and orderly manner.
Responsibilities and Duties Include but Not Limited to the Following:
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Collects, sorts and weighs soiled linen for laundering.
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Delivers clean linen to linen closets throughout The Betsy property ensuring correct par stock of linen per standard.
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Refills the par stock of guest amenities, bulk shampoo/conditioner and cleaning supplies on each floor pantry. Responsible to maintain inventory in the Housekeeping closets.
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Removes trash collected by room attendants.
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Delivers towels, cribs, cots and other items to the guest rooms on requests.
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Walks all assigned floors frequently during the work shift to collect newspaper bags, newspapers, trash, soiled linen, etc..
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Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
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Sweeps, mops, scrubs and polishes the floors.
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Removes soiled linen and trash from the pool side and other service areas and takes it to an appropriate location in the prescribed manner.
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Washes walls and ceilings. Moves furniture when needed and turns mattresses upon Supervisors’ request.
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Completes any tasks assigned by the Supervisors as and when needed.
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Perform duties of Room Attendant when necessary.
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Always responds in a friendly, helpful manner to guests and other colleagues.
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Ensures adherence to quality expectations and The Betsy operational standards.
Job Requirements:
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High school graduate or equivalent.
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Some experience in housekeeping or custodial services preferred.
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Must have the ability to:
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Speak, read, write and understand basic English. Spanish desirable;
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Stand and walk for extended periods of time;
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Lift, push, pull and handle up to 50lbs of weight;
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Use smart devices and guest service management application;
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Work independently;
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Multi-task;
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Follow detailed instructions.
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Must be:
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Detail-oriented;
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Extremely trust-worthy;
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Professional and friendly;
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Efficient and organized.
The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
