Summary
The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front-of-the-house food and beverage experience for all guests which includes but is not limited to dinner, bar services, events, group services, coffee stations, and pantries.
Must have the flexibility to work weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Training and knowledge of team
- Communicate all internal information
- Coordinate schedule needs of staff
- Daily operation of dining room: openings, line-up, service, and closing
- Coordinate daily needs of both shifts to ensure proper coverage and care of guests
- Coordinate room set-ups/floor charts
- Monthly china/linen/silverware inventory and ordering needs
- Development and support of team and captains
- Support the wine program
- Sustain the positive morale of the team
- Special cleaning projects
- Monitor service standards
- Monitor dining times
- Manage guest seating plans
- Collect information and remarks from guests
- Guest communication
- Oversee daily menu production
- Ownership of corporate meeting functions
- Attend weekly team meetings / Group Meetings /All Manager Meetings
- Maintain the look, maintenance, and cleanliness of their restaurant
Must Comply With All Company Policies And Procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.
QUALIFICATIONS And SKILLS
SUPERVISORY RESPONSIBILITIES
Dining Room Supervisors and line-level team
EDUCATION And/or EXPERIENCE
1-2 years’ operational management or supervisory experience in upscale dining room
Knowledge of wine and spirits
Computer experience: word processing, spreadsheets, property management systems
Language Skills
Must have excellent verbal and written communication skills
Must have strong listening and interpretive skills
Must be able to communicate effectively with guests, managers, and team members
Mathematical Skills
Knowledge and understanding of property management cashiering procedures
Ability to understand and comprehend budgeting issues and labor calculation
REASONING ABILITY
Strong perceptive skills
Knowledge and ability to read personalities
Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to lift up to 40 lbs.
Must be able to be on feet for a long period of time
Must be able to safely operate a company vehicle or golf cart
Must be able to work outside in all weather conditions
WORK ENVIRONMENT
Dining Room, Bar, and Kitchen areas
1,400 acres of High Hampton property
Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.
High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.
For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.
High Hampton is an Equal Opportunity Employer.