The 2nd shift dispatch position is a critical piece of the success to Dutch Maid Logistics and has a direct link with our most important resources, which are our drivers. This position requires the ability to build trusting and lasting relationships with our drivers to deliver our customers’ freight in a the most safe and timely manner. The 2nd Shift Dispatch Position strives to provide the highest level of service to both internal and external customers, make decisions to maximize the operation’s performance and be a positive contributing member of the team.
Job Duties
- Always answer the phone and respond to driver messaging in a timely manner
- Build and maintain strong relationships with each driver and always maintain a professional, respectful demeanor when communicating with the drivers.
- Proactively anticipate, analyze, and troubleshoot problems with deliveries aligning with DOT compliant solutions while being cost effective.
- Work closely with the Fleet Managers to assist drivers after hours.
Experience in fleet management and supervision management
- Thorough knowledge of DOT, FMCSR, HOS Rules and regulations
- Experience with TMS and ELD Systems
- Previous truck driving experience a plus but not required
- Must possess excellent problem-solving skills, communication techniques and coaching skills
- Excellent interpersonal skills with the ability to interact with all levels of the organization and in a variety of cultures.
We Offer
- Medical, dental, vision, life insurance and AFLAC
- Wellness program
- 401K after one year
- Paid vacation
Schedule:
- 12 hour shift 11:00 am - 11 pm
- 2-2-3 Weekly work schedule
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Evening shift
- Weekends as needed
Ability to commute/relocate:
- Willard, OH 44890: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
