Public Area Attendant

Hotel Saint Vincent • Full-time • US • 4m ago

At Hotel Saint Vincent, we have a dedicated enthusiastic team of employees. We take pride in our employees and the products and services we provide. We consider ourselves leaders in the field of authentic hospitality. We strive to create unforgettable experiences by blending food, service, and design seamlessly. Our core values are Good neighbors, Generous, Authentic, Kind & Honest, Fun-Loving, Inclusive, Service Driven.

ABOUT HOTEL SAINT VINCENT (STV):

Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, a hotel started in 2021 by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. An architectural icon in the Lower Garden District since its conception in the 1860s, the red brick Beaux Arts-era style building was originally founded as The Saint Vincents Infant Asylum by Irish immigrant Margaret Haughery, a bakery owner and philanthropist celebrated for her humanitarian services in New Orleans. Keeping much of the original architecture, Hotel Saint Vincent honors the propertys storied past and Margarets legacy through a highly considered restorationincorporating an elegant, modern design that complements the propertys historic character.

The following benefits are available to full-time employees:

Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Holiday pay after 90 days of employment
PTO
Employee discounts at our restaurants

Job Summary:
Respond promptly to requests from guests and other departments. Identify and report preventative or maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guest rooms, working areas, and the hotel premises in a general clean and orderly manner.

Responsibilities:

Service hotel public areas to the required standard
Use a checklist and sign off on areas completed
Report any maintenance issues
Respond to special requests
Replenish guest supplies
Assist with any tasks assigned by the Supervisors as and when needed
The Public Area Attendant ensures the cleanliness and perfection of the guest areas of the resort and other cleaning duties as assigned.
Keeps all public areas neat, vacuumed, and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators, and doors are clean and mark-free. Removes all trash from areas.
Clean lobby and employee breakroom
Deliver towels to the laundry for cleaning
Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
Perform all duties by brand standards and with emphasis on meeting or exceeding guest expectations.
Performs any other duties as requested by the supervisor.

Responds to guest requests and inquiries while in the lobby. Possess the ability to answer guest questions and direct them to the areas in which they desire.

Qualifications:

Hotel Experience Preferred
Flexible Availability
Must be able to:
communicate clearly and professionally with guests, coworkers, and supervisor
Must have a positive attitude while performing tasks
Must be able to stand for long periods
Performs all duties and responsibilities in a timely and efficient manner according to company policies and procedures
Projects a favorable image of the property to the public at all times by following the propertys grooming and dress standards
Strong attention and care for details
Responsibility, reliability, and honesty
Teamwork and collaboration