SUMMARY
The Housekeeping role is a labor-intensive and fast-paced position that is responsible for the cleaning of all guest rooms and common areas on the property. The housekeeping staff is also responsible for complying with guest requests and assisting other departments when requested to ensure 5-star service.
Must have the flexibility to work weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
- Must be detail-oriented in all cleaning aspects
- Loads supplies for the day
- Attends line-up daily to receive room assignments
- Performs Make-up, Turn-over, Turn downs in the given time frame
- Maintains the cleanliness and presentation of all common areas
- Brings laundry to the service center for pick up by the laundry facility
- Restocks all housekeeping closets on the property with amenities and linens as necessary
- Cleans and maintains team member spaces and other office areas including bathrooms and break rooms
- Make sure that carts are cleaned out at the end of the shift and plugged into the charger to be prepared for the next shift
- Notifies Maintenance and Design departments about room issues immediately
- Takes lost and found items from vacant room to the front desk and notifies manager when items are found
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and managers and interact with our guests.
QUALIFICATIONS and SKILLS
SUPERVISORY RESPONSIBILITIES
None
EDUCATION and/or EXPERIENCE
Some cleaning experience preferred
LANGUAGE SKILLS
Must be able to communicate effectively with guests, managers, and team members
MATHEMATICAL SKILLS
Basic knowledge and understanding of math
REASONING ABILITY
Be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
The job requires being on your feet all-day
Very physical work, constantly moving
Must be able to get on hands and knees to scrub floors
Must be able to work around cleaning supplies/chemicals
Be able to lift up to 30lbs
Be able to safely operate a company vehicle or golf cart
WORK ENVIRONMENT
Moving from room to room cleaning
Work is mainly done indoors but will be required to go outside in all weather conditions
1,400 acres of High Hampton property
Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.
High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15 miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.
For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.
High Hampton is an Equal Opportunity Employer.
