The Palms Hotel & Spa combines genuine service, laid-back sophistication and oceanfront serenity into a 251-room vacation, meeting, and wedding destination where complete wellness and environmental awareness are at the center of each guest experience.
Privately owned and managed by a European family since over 25 years, The Palms is a AAA Four-Diamond rated hotel with a lush tropical pool area, a full-service beach operation, over 8,000SF of meeting and event space, an AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, its signature natural gourmet eatery. The Palms Hotel & Spa is a member of Preferred Hotels & Resorts, a collection of the finest independent luxury hotels around the world, and Beyond Green, a global portfolio of planet Earths most sustainable hotels, and the recipient of Travel & Leisures Worlds Best Award for six consecutive years.
Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family!
MAIN DUTIES & RESPONSIBILITIES:
- Sort, wash, dry, press, and fold clothing and other textile items
- Remove stains from items using the appropriate procedures
- Perform minor sewing duties
- Keep an inventory of laundry detergents, chemicals and sewing kits
- Track maintenance and repairs on laundering equipment
- Ensure that the facility remains clean at all times
- Maintaining a high level of standards of quality in the distribution and cleaning of hotel linen and terry
- Assist in receiving hotel supplies.
- Wash and process the inventory of all hotel terries, bedspreads, pillow shams, and blankets
- Maintain a high level of quality control in the processing of hotel linen and terry.
- Assist with preparing linen for house attendants to ensure effective operations in all areas of the hotel
- Adhere to all fire safety and security procedures, including periodic lint checking according to standards set forth by The Palms Hotel
OTHER DUTIES & RESPONSIBILITIES:
- Assist in all linen, terries, and reserved linen inventory.
- Attend regular meetings with Housekeeping.
- Report immediately to the laundry supervisor any problem with laundry equipment.
- Comply with all hotel policies and standards operating procedures.
- Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa
- Ensure compliance with health and sanitation policies in all areas
- Adhere to all sustainability guidelines as per the Inspired by Nature Program.
QUALIFICATIONS
Knowledge, Skills, and Abilities Required:
- Ability to operate a commercial washer extractor, ironer, dryers, and folders, along with various other laundry equipment
- Attention to detail and skilled organization
- Ability to work effectively in a multi-cultural team environment
- Proficient in the English language (written and verbal), a second language is an asset
- Ability to handle a multitude of tasks in an intense, ever-changing environment
- Show genuine care for all co-workers and guest(s)
- Maintain a professional appearance and manner at all times
- Able to project in a professional manner at all times
Education/Certifications
- Ability to learn and follow directions
WORK CONDITIONS & PHYSICAL DEMANDS:
Most of the time is spent standing and walking. Must be able to lift moderate weight (10-20 pounds) without assistance.
Typically located in a comfortable area. There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights.
While performing the duties of this job, the team member will be regularly required to walk, stand, and sit. The person will occasionally be required to climb and use their balance. Additionally, the team members will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. The team member will also come in contact with noxious and abrasive chemicals that must be handled properly to ensure the safety of the team member and others.
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts, or working conditions associated with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.
The hotel operates seven days a week, 24 hours a day. We may find it necessary to schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands.
All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
