Customer Experience Associate and Front Counter Attendant

Dryeco Green Cleaners • Full-time • Sunny Isles Beach, Florida, United States • $15 - $20 / hour • 3m ago

Job Overview
We are seeking a friendly and customer-oriented Counter Attendant to join our team. As a Counter Attendant and Customer Experience Lead, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. If you have strong communication skills, enjoy working in a fast-paced environment, and have a passion for delivering exceptional service, and are fond of high fashion and couture garments we would love to hear from you!

Responsibilities
- Greet customers with a warm and friendly demeanor
- Assist customers with their orders and provide recommendations
- Process customer transactions accurately and efficiently
- Handle customer inquiries and resolve any issues or complaints
- Maintain cleanliness and organization of the counter area
- Upsell additional products or services to customers
- Perform data entry tasks to update customer information in the system
- Sort and tag clothing for dry cleaning and laundry
- Conduct outbound calls to follow up with customers or promote special offers

Qualifications
- Previous experience in customer service or a similar role is preferred

-Knowledge and interest in high end fashion, garments, and couture brands and luxury textiles
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Proficiency in data entry and computer skills
- Bilingual or multilingual skills, particularly in Spanish required
- Sales experience or the ability to upsell products is an advantage

Join our team as a Customer Experience Associate and be part of a dynamic and customer-focused environment.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits: