A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
To clean all public guest room areas of the hotel as assigned. To promote good public relations.
Essential Functions and Responsibilities
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Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
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Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
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Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
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Follows proper etiquette when communicating over the radio
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Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
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Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
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Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
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Handle guests with excellent guest relations skills
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Clean back-of-the-house windows as needed
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Vacuum guest hallways daily
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Use proper chemicals when cleaning as described by the department’s procedures
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Attend all departmental meetings as scheduled
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Perform all duties in a timely and efficient manner
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Maintain linen closets clean, stock and organize
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Bring trash to compactor at the end of the day
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Responsible for washing guest room glassware and delivered to linen closets
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Responsible for bringing dirty glassware to housekeeping at the end of the shift
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Perform all other duties as directed by management that are consistent with the policies and procedures of the company
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Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
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Is polite, friendly, and helpful to the guests, management, and fellow team members
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Attends all appropriate hotel meetings and training sessions
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Maintains cleanliness and excellent condition of equipment, and work area
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Executes emergency procedures in accordance with hotel standards
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Complies with safety regulations and procedures
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Complies with hotel policies and rules
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Recycles whenever possible
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Remains current with hotel information and changes
Supportive Functions and Responsibilities
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Promotes and applies teamwork skills at all times
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Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
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Complies with hotel uniform and grooming standards
Qualifications
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Previous experience an asset
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Able to work as part of a dynamic quality-driven team
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Basic English language skills
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Requires extensive standing, walking, lifting and bending
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Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
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Able to work a flexible schedule, including weekends and holidays
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Must be customer-service orientated and have excellent hospitality skills
Physical Demands
It is required by this position that one will be:
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On their feet over 2/3 of the time
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Walking over 2/3 of the time
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Using hands to handle, feel or point over 2/3 of the time
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Stooping, kneeling, crouching, crawling 1/3 of the time
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Using their listening and communication skills 2/3 of the time.
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Able to push, pull, and carry 150 lbs
There are special vision requirements that we ask for and they are:
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Close vision (clear vision at 20 inches or less)
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Distance vision (clear vision at 20 feet or more)
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Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
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Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
