JOB TITLE: Housekeeper/Laundry Attendant
REPORTS TO: Executive Housekeeper/Housekeeper Supervisor
JOB OVERVIEW: Perform any combination of light cleaning duties to maintain guest and public areas of the hotel in a clean and orderly manner. Duties may include stripping rooms of all linens, removing garbage, making beds, replenishing linens, cleaning rooms, bathrooms and halls, and vacuuming. May be assigned to work in hotel laundry which would include sorting, washing, drying, folding and delivery of linens, cleaning employee bathroom and/or any additional tasks as requested/assigned by management.
ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Carry linens, towels, toiletry items and cleaning supplies using wheeled cart
- Clean all guest and public areas such as guest rooms, hallways, lobby, restrooms, corridors, elevators, stairways and other work areas so that cleanliness and health standards are met
- Empty wastebaskets and transport other trash and waste to disposal areas
- Replenish supplies such as drinking glasses, linens, writing supplies and bathroom items
- Disinfect bathrooms, equipment and supplies
- Observe precautions required to protect hotel and gust property and report damage and found articles to supervisor
- Keep storage areas, carts and work areas well stocked, clean and tidy
- Dust and polish furniture and equipment
- Vacuum, sweep, scrub and/or mop floors using vacuums, brooms and/or mops
- Sort linens, load washing machines and fold dried items
- Sort, fold and mark clean linens and place in appropriate storage areas
- Wash windows, walls, ceilings and woodwork – waxing and polishing as necessary
REQUIRED SKILLS AND ABILITIES: Self-starting personality with an even disposition. Maintain a professional appearance and a manner at all times. Can communicate well with guest. Must be willing to “pitch in” and help co-workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Ability to stand and move and continuously perform essential job functions. Ability to observe and detect signs of any emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Frequently lifts, carries, or otherwise moves and positions objects weighing up to 20lbs when stocking supply room or setting up equipment. Typically bends, stoops and crouches on a regular basis. Constantly moves about to coordinate work.
PERFORMANCE STANDARDS:
Customer Satisfaction: Our customers are what we are all about. One of the keys to a positive guest experience is positive interaction with the Comfort Suites staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Comfort Suites associate is a guest relations ambassador, every working minute of every day.
Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure on how to do something.
Safety & Security: The safety and security of our guests and associates is of utmost importance to Comfort Suites. Every Comfort Suites associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Job Type: Part-time
Shift:
Ability to Relocate:
- Tampa, FL 33610: Relocate before starting work (Required)
Work Location: In person
