Position Summary:
Orlando Health Orlando Regional Medical Center (ORMC)
Located on the downtown Orlando campus, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida area for more than 100 years. Orlando Health ORMC is the flagship hospital of the Orlando Health system and one of the largest tertiary facilities in the region, offering the most advanced care available for surgical, medical, rehabilitative and emergency care needs, including serving as Central Florida’s only Level One Trauma Center. The hospital provides a comprehensive continuum of care through leading-edge technology and expertise in trauma, heart, vascular, stroke, neuroscience, oncology, surgery and orthopedic care. This excellence in care has earned the hospital recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in nine adult procedures and conditions. Thirteen hospital units at Orlando Health ORMC currently hold Beacon Awards for Excellence for exceptional nursing care from the American Association of Critical-Care Nurses, making it one of the highest-earning adult hospitals in the state.
Position Summary
The Environmental Services Supervisor performs a variety of supervisory functions, directing the daily operational activities of the department or departments assuring that all quality and standards are met by making personal daily rounds, signing inspection reports and responding promptly, safely, and efficiently to all service or customer requests. He/she assures that there is adequate staff and supplies to always meet the customers’ expectations; that the staff is always professional in their conduct and appearance and is committed to the highest possible customer satisfaction levels.
Responsibilities:
Essential Functions
Assists in controlling expenses within his/her area of responsibility.
Assists the Manager of Environmental Services or Operations Manager in attaining the financial goals for his/her area.
Responsible for accuracy and timelines of reports, financial data and statistics.
Responsible for productivity and staffing that is appropriate to his/her area.
Demonstrates and promotes the hospital Culture, Values and I Promise standards.
Demonstrates a proactive and enthusiastic attitude in striving for and meeting the department’s goals and objectives.
Recognizes the need for and demonstrates good communication and listening skills with customers, physicians, other staff, and their
associates.
Promotes teamwork within their assigned process or Department and within the organization.
Coaches and counsels associate as needed; provides continuous feedback on performance and applies appropriate development
tools to assist in their individual growth.
Qualifications:
Education/Training
High school diploma or equivalent required. Must possess technical competence in linen distribution, laundry services, or
environmental services.
Licensure/Certification
None.
Experience
Three (3) years of experience as an Environmental Services worker required or related supervisory experience (or combination thereof). Associates degree may be substituted for two years of required experience.
