Job description
Are you high-energy, fast-paced, self-motivated, and friendly? If so, we have the opportunity you have been looking for! We are preparing to open the position for an Aesthetician/Client Care Coordinator for our CMS location, in Kissimmee, FL. The ideal candidate would be outgoing, high energy, honest, hardworking, and trustworthy & have experience in the aesthetics or dermatology industry. A passion for helping clients achieve their goals & love for the aesthetic industry is a must! Let your style show through while working in a fun, trendy, and unique environment. It is important to note this position is goal-oriented and performance-based. You will be required to sell facial products, facial upgrades, and spa memberships as part of this role.
Remuneration is a combination of hourly base, commissions, and gratuities and staff receive one complimentary treatment per month, and additional services at cost.
Aesthetician Responsibilities Include (but are not limited to):
· Facials
· Hydrafacials
· Chemical/acid peels
· Exfoliation
· Microdermabrasion
· Microneedling
· Product knowledge and sales
Client Care Coordinator Responsibilities Include (but are not limited to):
- Greet clients, prospective clients & guests, providing exceptional customer service
- Handle all front desk related activities including but not limited to:
- Answer phones in a friendly manner & assist caller with a variety of questions
- Check clients in & out of the system
- Schedule & confirm appointments
- New member sign-up, member transfers & member cancellations
- Take prospective clients on tours
- Work at Couture med spa events, as needed * Consult with clients regarding their goals & educate them on available treatment options (A couture provider will provide final treatment recommendation &plans)
- Facilitate needed updates to member’s accounts
- Assist providers
- Take before & after photos of clients
- Take medical histories & review for completion
- Chart client treatments & settings
- Treat clients with devices as allowed per state law that don’t require specialized licenses * Respond to member questions and concerns in a timely & professional manner & elevate to management as needed
- Provide administrative & clinical support to ensure efficient operations
- Prep for treatment
- Cleaning and disinfect rooms before, after, & between clients,
- Assist in maintaining the neatness & cleanliness of the spa
- Disposing of contaminated supplies
- Enjoy working in a team environment
- Basic computer proficiency
- A passion for the aesthetics industry
- Upbeat & positive attitude!
- Punctuality & reliability is a must
- Exceptional customer service skills; able to interact in a positive & professional way with clients & co-workers, exceeding the member’s expectations
- Strong listener with the ability to empathize & problem-solve
- Demonstrate diplomacy in all interactions while using appropriate behavior & language
Requirements:
· 2 years of experience
· Must Hold an Aesthetician license with all state and federal requirements.
· An outgoing, passionate, high-energy personality with a team player attitude.
· Evening and Saturday availability
· Bilingual
Experience:
· Aesthetician: 2 years (Preferred)
Additional Compensation:
· Tips
Typical start time:
· 10AM M-F
· 9 AM Saturday
Typical end time:
· 7PM M-F
· 4 PM Saturday
Pay Frequency:
· Bi weekly or Twice monthly
Schedule:
· 2 days per week Monday- Friday
· Saturdays required
Job Type: Full-time
Schedule:
- Monday to Friday (2 days)
- Every Saturday
Work Location: In person
Job Type: Part-time
Salary: $13.00 - $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Every weekend
- Monday to Friday
Supplemental pay types:
Work Location: In person
Job Type: Full-time
Pay: $12.50 - $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
Ability to Relocate:
- Kissimmee, FL 34741: Relocate before starting work (Required)
Work Location: In person