Job description

Are you high-energy, fast-paced, self-motivated, and friendly? If so, we have the opportunity you have been looking for! We are preparing to open the position for an Aesthetician/Client Care Coordinator for our CMS location, in Kissimmee, FL. The ideal candidate would be outgoing, high energy, honest, hardworking, and trustworthy & have experience in the aesthetics or dermatology industry. A passion for helping clients achieve their goals & love for the aesthetic industry is a must! Let your style show through while working in a fun, trendy, and unique environment. It is important to note this position is goal-oriented and performance-based. You will be required to sell facial products, facial upgrades, and spa memberships as part of this role.

Remuneration is a combination of hourly base, commissions, and gratuities and staff receive one complimentary treatment per month, and additional services at cost.

Aesthetician Responsibilities Include (but are not limited to):

· Facials

· Hydrafacials

· Chemical/acid peels

· Exfoliation

· Microdermabrasion

· Microneedling

· Product knowledge and sales

Client Care Coordinator Responsibilities Include (but are not limited to):

Greet clients, prospective clients & guests, providing exceptional customer service
Handle all front desk related activities including but not limited to:
Answer phones in a friendly manner & assist caller with a variety of questions
Check clients in & out of the system
Schedule & confirm appointments
New member sign-up, member transfers & member cancellations
Take prospective clients on tours
Work at Couture med spa events, as needed * Consult with clients regarding their goals & educate them on available treatment options (A couture provider will provide final treatment recommendation &plans)
Facilitate needed updates to member’s accounts
Assist providers
Take before & after photos of clients
Take medical histories & review for completion
Chart client treatments & settings
Treat clients with devices as allowed per state law that don’t require specialized licenses * Respond to member questions and concerns in a timely & professional manner & elevate to management as needed
Provide administrative & clinical support to ensure efficient operations
Prep for treatment
Cleaning and disinfect rooms before, after, & between clients,
Assist in maintaining the neatness & cleanliness of the spa
Disposing of contaminated supplies
Enjoy working in a team environment
Basic computer proficiency
A passion for the aesthetics industry
Upbeat & positive attitude!
Punctuality & reliability is a must
Exceptional customer service skills; able to interact in a positive & professional way with clients & co-workers, exceeding the member’s expectations
Strong listener with the ability to empathize & problem-solve
Demonstrate diplomacy in all interactions while using appropriate behavior & language

Requirements:

· 2 years of experience

· Must Hold an Aesthetician license with all state and federal requirements.

· An outgoing, passionate, high-energy personality with a team player attitude.

· Evening and Saturday availability

· Bilingual

Experience:

· Aesthetician: 2 years (Preferred)

Additional Compensation:

· Tips

Typical start time:

· 10AM M-F

· 9 AM Saturday

Typical end time:

· 7PM M-F

· 4 PM Saturday

Pay Frequency:

· Bi weekly or Twice monthly

Schedule:

· 2 days per week Monday- Friday

· Saturdays required

Job Type: Full-time

Schedule:

Monday to Friday (2 days)
Every Saturday

Work Location: In person

Job Type: Part-time

Salary: $13.00 - $14.00 per hour

Expected hours: 20 – 30 per week

Benefits:

Employee discount
Flexible schedule
Paid time off

Schedule:

Every weekend
Monday to Friday

Supplemental pay types:

Commission pay
Tips

Work Location: In person

Job Type: Full-time

Pay: $12.50 - $13.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off

Schedule:

Monday to Friday
Weekends as needed

Supplemental Pay:

Bonus opportunities
Commission pay
Tips

Ability to Relocate:

Kissimmee, FL 34741: Relocate before starting work (Required)

Work Location: In person

Couture Med Spa

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Licensed Aesthetician/Med Spa Client Care Coordinator