THE GARDENS MALL

Job Description

DEPARTMENT: Housekeeping

TITLE: Housekeeping Supervisor

REPORTS TO: Housekeeping Department Manager, Facilities Director, MOD.

JOB OVERVIEW: Oversees day to day operations within housekeeping. Plans and structures assignments during the day. Ensures proper distribution of supplies to the staff. Monitors the performance of all housekeeping staff on a daily basis in the delivery of safe, thorough, efficient and courteous customer service in order to maintain the high standards of The Gardens Mall.

DUTIES AND RESPONSIBILITIES:

Monitors all common areas floors, restrooms, seating areas and public entrances.
Assigns zone assignments and duties to shift staff.
Perform quality inspections of assigned areas frequently throughout shift.
Assures the disposal of all trash from the building on a daily basis.
Working alongside the Maintenance department, monitors the completion of setups and takedowns for mall functions and special events that occur throughout each shift.

*Setups are not complete until the guest services or marketing department gives an all clear or the scheduled function has started.

*Takedowns are not complete until all equipment is returned to its proper location and all trash is removed from the premises.

After management office hours, daily cleaning of the general areas within the management office and weekend detail cleaning of all offices including spot cleaning of all carpeted areas.
Monitor completion of community room cleaning and set up daily.
Daily inspections and cleaning of the Concierge booth and work area.
Maintain supply stock and cleaning supplies for each storage area. Report any supply needs to the Housekeeping Manager.
Assist with emergency situations that may arise which may also include covering shifts for employees on vacation or out on sick leave.
Address any complaints or problems associated with customers or tenants.
Assist the management office, concierge desk or marketing staff with any projects that may arise.
Conduct interviews for available positions.
Assist with inventory.
Assist with the ordering of supplies.

PHYSICAL REQUIREMENTS:

Must be able to converse in English with customers and co-workers and answer customers questions.
Must be able to walk for prolonged periods of time. Up to 80% per shift.
Must be able to walk up at a minimum four flights of stairs.
Must be able to lift objects weighing 40 lbs. without assistance.
Must be able to push and/or pull a hand cart, fully stocked.
Must be able to bend over and reach as necessary.
Must be able to climb a 10 – 12’ ladder.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

Evening shift
Rotating shift

Experience:

Cleaning: 1 year (Preferred)

Work Location: In person

The Gardens Mall

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