Job Summary:

We are seeking a dedicated Front Desk Agent/housekeeper to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.

Front Desk Agent Duties:

- Greet and welcome guests upon arrival
- Assist guests with check-in/check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems to handle incoming calls and transfer them to the appropriate department
- Perform night audit functions as needed
- Provide information about hotel services, amenities, and local attractions
- Maintain a clean and organized front desk area

Housekeeper Duties:

Ensures guest satisfaction by cleaning guestrooms and corridors daily according to operational policies and standards.
Maximizes job efficiency by maintaining and organizing supply cart, supply closet and vacuum cleaner.
Ensures safety and maximum security.
Ensures the property consistently maintains a clean, hospitable and professional environment.
General Job Performance Requirements.

Qualifications:

- Previous experience in hotel management or front desk operations preferred
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in phone etiquette and handling guest relations effectively
- Multilingual abilities are a plus
- Ability to work flexible hours including evenings, weekends, and holidays

Pay: $12.00 (Starting)

Must have: Communications, computer skills.

Work schedule: (Weekday, weekends)

Shift and shift time: day and nights

Expected weekly hours: up to 32 hours

Join our team as a Front Desk Agent Or Housekeeper and be part of creating memorable experiences for our guests.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 32 per week

Schedule:

Every weekend
Holidays
Morning shift
Night shift
Weekends as needed

Work setting:

In-person

Ability to Commute:

Sayre, PA (Required)

Work Location: In person

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Front Desk Agent/Housekeeper