DoubleTree Novi/Detroit is looking for new team members in our housekeeping department! We have a great culture and core team of people who work well together and provide an excellent guest experience. The duties and job description is as follows:

1. **Cleaning Rooms: Cleaning and maintaining guest rooms, bathrooms, and common areas according to hotel standards. This involves dusting, vacuuming, mopping floors, changing linens, and replenishing amenities.

2. **Laundry Duties: Washing, drying, folding, and ironing linens and towels. Ensuring that laundry procedures are followed properly, including sorting items by color and fabric type.

3. **Stocking Supplies: Replenishing guest room supplies such as toiletries, towels, and linens. Keeping track of inventory levels and informing management when supplies need to be ordered.

4. **Inspecting Rooms: Conducting thorough inspections of guest rooms to ensure cleanliness and adherence to hotel standards. Reporting any maintenance issues or damages to the appropriate department.

5. **Customer Service: Providing excellent customer service to guests by addressing any requests or concerns promptly and professionally. Being courteous and helpful at all times.

6. **Following Safety Procedures: Adhering to safety guidelines and procedures to maintain a safe working environment. This includes using cleaning chemicals properly, handling equipment safely, and following emergency protocols.

7. **Team Collaboration: Working collaboratively with other housekeeping staff and departments to ensure efficient operation of the hotel. Communicating effectively with colleagues and supervisors.

8. **Attention to Detail: Paying close attention to detail to ensure that all rooms are cleaned to the highest standards. Checking for cleanliness, neatness, and proper presentation of guest rooms.

9. **Time Management: Managing time effectively to complete cleaning tasks within allotted timeframes. Prioritizing tasks based on urgency and workload.

10. **Flexibility: Being flexible with work schedules and willing to work evenings, weekends, and holidays as required by the hotel's needs.

11. **Physical Stamina: Possessing the physical stamina to stand, walk, lift, and bend for extended periods. Housekeeping can be physically demanding, so being in good physical condition is important.

12. **Adherence to Policies: Following all hotel policies and procedures, including those related to cleanliness, safety, and guest privacy. Maintaining confidentiality regarding guest information and personal belongings.

Overall, a housekeeping attendant plays a crucial role in ensuring that guests have a pleasant and comfortable stay at the hotel by maintaining clean and inviting accommodations.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Experience:

Cleaning: 1 year (Preferred)

Ability to Commute:

Novi, MI 48375 (Required)

Work Location: In person

Double Tree by Hilton-Novi

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Housekeeping-Room Attendant