About the University of Texas at El Paso

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.

About the VP Business Affairs

The Division of Business Affairs oversees many elements of doing business at UTEP, including human resources, the budget office, and accounting and financial services. In addition, the VPBA Office manages business contracts and agreements, institutional memberships, the University’s risk management/insurance program, and the open records process. Our goal is to support the University’s teaching, research and public service mission by providing superior services to the campus community.

The Office of Special Events

The Office of Special Events is dedicated to providing quality entertainment for UTEP and the El Paso/Juarez/Las Cruces communities.

Hiring Department: The Office of Special Events

Posting End Date: Open until filled.

Hours: 40 hours per week, Variable / flexible Monday- Sunday, flexibility is required on evenings / weekends / Holidays

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: $40,000 annually.

Required Application Materials:

Resume
Cover Letter (Optional)
List of three references

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Purpose of Position

Summary: The Building Services/Housekeeping Supervisor is essential in maintaining cleanliness, hygiene, and a positive guest experience at all UTEP Office of Special Events Venues, including the Don Haskins Center, Sun Bowl Stadium, and Magoffin Auditorium. Reporting to the Building Services Manager, this role involves overseeing both internal custodial staff and third-party cleaning services to ensure top-notch cleanliness and presentation. The supervisor will also manage a team of Building Attendants responsible for basic upkeep tasks such as changing lightbulbs, ceiling tile repairs, painting, and restocking supplies. This position is key to creating a safe, welcoming, and comfortable environment for guests, staff, and stakeholders.

Statement of Duties and Responsibilities

Include the following, but other duties may be assigned.

1. Team Leadership and Management:

· Supervise, train, and lead full-time Building Attendants and ASSP housekeeping staff, ensuring they adhere to established standards and guidelines.

· Create and maintain a positive work environment that encourages teamwork, accountability, and continuous improvement.

2. Third Party Vendor Management:

· Collaborate with the third-party cleaning companies to ensure they deliver exceptional cleaning services in compliance with contractual agreements.

· Manage large scale cleanings (Make Ready, Event Support & Post Cleans) to ensure they stay within budget and in scope.

3. Quality Control, Health and Safety, and SOPs:

· Oversee the implementation of effective cleaning and sanitation procedures throughout the venues, including seating areas, restrooms, suites, and common areas.

· Assist in the planning of all Make Ready, Event Support & Post Cleans for events held within the venues.

· Maintain Standard Operating Procedures (SOPs) for the housekeeping staff within the building services side of the department, and ensure they are adhered to by a third-party cleaning company.

· Interprets and translates company policies to workers and enforces safety regulations

· Support the Building Services Manager by assisting in regular inspections to ensure compliance with cleanliness and presentation standards.

· Identify areas for improvement and implement corrective actions promptly.

4. Inventory, Machines and Supplies:

· Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.

· Monitor expenses and budgets related to housekeeping operations, seeking cost-effective solutions.

· Oversee the maintenance and upkeep of all equipment and supplies – not limited to scrubbers, vacuums, carpet extractors, and other cleaning equipment, or all other tools/carts used in department. All equipment should stay in working order and maintenance schedules upkept.

Supervisory Responsibilities

· Manages internal housekeeping staff and third-party vendors.

· Responsible for assisting in the overall direction, coordination, and evaluation of all housekeeping aspects within the Special Events venues

· Ensure all events held within the Special Events venues are up to our world class cleaning standard.

· Assist in developing improved SOP’s.

· Assist in assigning training courses for operating equipment including Custodial Equipment and Vehicle/Golf Cart.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• A minimum education level of: High School Diploma or its equivalency

• 3-year Supervisory experience in Custodial/Housekeeping Operations

• Working knowledge of stadium, or arena and theater cleaning/housekeeping is preferred, not required.

Skills and Abilities

· Must be able to work flexible hours including nights, weekends, and holidays (as assigned).

· Follow oral and written instructions and communicate effectively with others in both oral and written form.

· Bilingual in English and Spanish preferred.

· Ability to train, oversee and direct staff in the performance of housekeeping.

· Ability to handle multiple tasks at one time and meet deadlines and function under stress.

· Ability to climb stairs.

· Complex problem solving and adaptability.

· Reliable, punctual, and regular in attendance

· Able to stand for extended periods of time (4-6 hours per shift) and lift tables, chairs, etc.

· Maintain an effective working relationship with clients, employees, patrons, and others encountered in the course of employment.

· Remain flexible and adjust to situations as they occur.

· Proficient with Microsoft Office Suite (Outlook, Word, Excel); and ability to learn all required business systems.

Additional Information

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is frequently required to stand, walk, and use hands to feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. May be required to wear Personal Protective Equipment to include Steel toe or non-slippery shoes, back belt, eye protection, and rubber or leather gloves. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 35pounds.

The noise level for this work environment is usually moderate to high.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.

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Building Housekeeping Supervisor