Path Medical is seeking a Full-time Scheduling Coordinator.

Essential Job Functions:

Welcomes Patients / visitors by greeting them on the telephone
Answer phones while maintaining a polite consistent phone manner
Answer phone calls to our dedicated scheduling line and book appointments for future appointments and follow-up visits
Updating existing patient demographics by collecting patient detailed patient information including personal and financial information
Respond to patients and prospective patients
Protect patient confidentiality by making sure protected health information is secured
Schedule patient's appointments and conduct daily reminder calls by calling and texting patients for their appointments
Keep track of patients appointments to stay in compliance with what Doctor prescribed treatment plan
Resolve and update statuses on appointments for patients
Follow up on patients appointments that have not been confirmed, or that have been canceled/missed
Notate each and every account accurately
Communicate with offices regarding patients scheduling needs
Change appointments for patients and communicate with other health care professionals about changes to preparation
Adherence to company policies and procedures
Promote excellent customer service
Ensure clinical safety procedures are in place and followed
Assists in the facility cleaning, hygiene, safety and maintenance
Ensure patient satisfaction
Abides by HIPAA laws regarding personal medical information
Responsible for accuracy and completion of work
Responsible for being in compliance with Joint Commission guidelines
Supports the philosophy, goals, and objectives of the clinic and other duties as assigned

Communication:

Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary

Documents information received from the patient and disseminates it to the appropriate people or areas Supports administrative decisions and activities affecting patient care
Assists in maintaining and sharing information in order to ensure continuity of patient care through coordination of care provided by physician and support services

Qualifications:

Education: High School Diploma or equivalent
Experience: Office experience and understanding of medical terminology preferred. Ability to learn basic computer programs and processes

Customer Service:Excellent phone manner and advanced communication and organizational skills

Benefits:

Offering Medical, Dental, Vision, Life, Paid Time Off, and Supplemental insurance

Equal Employment Opportunity and an E-verify employer!

DSE and WS Media jobs

Scheduling Coordinator- Must be bilingual