Summary

Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel. Assign duties and inspect work. May purchase housekeeping supplies and equipment, take periodic inventories, and train employees.

Essential Functions

Supervise housekeeping and laundry staff.
Apply the company handbook and employment and labor laws in a fair and equitable manner.
Follow predictive scheduling laws and regulations.
Assist the Housekeeping Manager in the development of the department’s annual budget.
Monitor performance against plan.
Maintain room quality based on hotel objectives.
Monitors and maintains the level of cleanliness in rooms, storage area, laundry, restrooms, and public areas.
Making beds, replenishing linens, cleaning room, bathroom, and halls, and vacuuming.
Unload/load housekeeping cart with supplies.
Replace cleaning supplies.
Report all problems and any maintenance repairs as needed.
Attend mandatory meetings.
Report any unsafe conditions immediately.
Keep the work area neat and organized.
Complete all other duties as assigned by supervisor to include cross training.
Regular and reliable attendance and punctuality are essential functions of this position.
Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

Physical Description

Lift and carry average weight of 20lbs frequently, maximum weight frequently 50lbs.
Standing/walking up to two miles per day on cement, tile, asphalt, and carpet.
Reaching/overhead extension to pull items down.
Pushing and pulling average weight frequently 50lbs, maximum weight 150lbs.
Repetitive motions of bending, kneeling, stooping, and twisting.

WORKING CONDITIONS

Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
Must adhere to the Hotel’s safety standards and procedures; hearing, eye, hand protection for equipment operation.

SUCCESS FACTORS

Effectively manage time.
Ability to communicate with guests as well as team members.
Ability to plan and organize the work of others.
Ability to adjust schedule changes and cover shifts on short notice.
Able to work a variety of hours/shifts.
Follow all appropriate policies and procedures while constantly striving to improve all standards of operation.
Follow all safety procedures.
Meets or exceeds productivity standards set by Manager.

Minimum Qualifications

Minimum six months’ previous housekeeping experience.
May require a valid Driver License with an acceptable driving record.
Must pass criminal background check.
Minimum six months’ previous housekeeping experience.
May require a valid Driver License with an acceptable driving record.
Must pass criminal background check.

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