Job Summary:
We are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional service and ensuring a positive experience from check-in to check-out.

Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Check guests in and out efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a clean and organized front desk area
- Assist with reservations, cancellations, and modifications
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all safety and security procedures

Experience:
- Previous experience as a Front Desk Agent or in a similar customer service role is preferred
- Knowledge of hotel operations and procedures is a plus
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively

Skills:
- Porter skills: Assisting with luggage handling and transportation for guests as needed.
- Industrial cleaning skills: Performing deep cleaning tasks in common areas, such as lobbies, hallways, and restrooms.
- Commercial cleaning skills: Maintaining cleanliness in guest rooms by dusting, vacuuming, mopping floors, and replenishing supplies.
- Facilities maintenance skills: Conducting routine inspections of the property to identify maintenance issues and coordinating repairs.
- Buffing skills: Utilizing floor care equipment to maintain the appearance of hard floors.
- Floor care skills: Performing regular maintenance on carpets, including vacuuming and spot cleaning.
- Custodial skills: Ensuring cleanliness in all areas of the hotel by emptying trash bins, sanitizing surfaces, and restocking supplies.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply today!

Job Types: Full-time, Part-time, Temporary

Pay: $12.00 - $18.94 per hour

Expected hours: 20 – 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Physical setting:

Schedule:

Morning shift

People with a criminal record are encouraged to apply

Ability to Relocate:

Clewiston, FL 33440: Relocate before starting work (Required)

Work Location: In person

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