The Holiday Inn & Suites Houston Westway Park is looking for a Room Attendant/Housekeeper who genuinely enjoys being around people and can manage multiple tasks at once. Candidates must have a professional appearance and experience in customer service, preferably with at least some work experience in the hospitality service industry.

The shifts are generally day to evening shift, Sunday through Saturday.

PRINCIPLE RESPONSIBILITIES:

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

ESSENTIAL FUNCTIONS:

Checks maid cart for supplies and stocks as needed.
Greets guests immediately with friendly, sincere acknowledgement.
Strips dirty linens and towels and removes used amenities from the room/suite.
Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows. Reports rooms as clean and available.
Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
Replenishes linens and guest amenities.
Cleans balconies (if applicable).
Responds to special requests by guests, such as providing extra amenities or service time requests.
Ensure all assigned rooms are clean and tidy by the end of the shift

SUPPORTIVE FUNCTIONS:

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Attend all mandatory meetings.
Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
Provide customer service to guests, including information about hotel services, activities and local attractions.
Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
Assist fellow team members as requested.

PHYSICAL REQUIREMENTS:

Below is a listing of the physical requirements for the standard performance of this job:

Frequency Key: Rare, Occasional, Frequent, or Constant

Sitting Rare
Walking, Standing Constant
Climbing Stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Frequent
Pushing/Pulling Frequent, up to 100 lbs.
Near Vision Constant
Far Vision Constant
Hearing Frequent
Talking Occasional
Smelling Constant
Lifting/Carrying (50 lbs.) Frequent
Travel Never

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.

Ability to arrive to work on time and when scheduled
Physically able to move large objects such as: carts, large bags of linen, ironing board
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
Ability to read and recognize room/suite numbers
Ability to communicate effectively with guests and other team members verbally and in written form
Ability to understand and follow directions, and perform job functions with limited supervision
Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations

QUALIFYING STANDARDS:

Education

High School graduate or equivalent preferred, but not required.

Experience

6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred.

Licenses or Certificates

CPR Certification and/or First Aid Training preferred.

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

Other

Bi-lingual language ability (English/Spanish) preferred.

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than two weeks after the close of this job ad.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.

When you join the Avalon Hospitality Group team, you become a member of its team, which has been working and growing together for more than 25 years. At Avalon, team members are encouraged and rewarded for their achievements. We welcome guests with clean guestrooms and thoughtful service. If you share these values, we encourage you to explore your next career opportunity with Avalon.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Shift:

Day shift

Application Question(s):

Would you be available for an in-person interview on 6/13/2024?

Experience:

Cleaning: 1 year (Preferred)

Ability to Relocate:

San Antonio, TX 78209: Relocate before starting work (Required)

Work Location: In person

Holiday Inn and Suites Houston jobs

Room Attendant/Housekeeping

Room Attendant/Housekeeping