Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.
Position Scope
The House Person is responsible for maintaining the cleanliness of all of the hotel’s public areas as well as providing support to the Housekeepers and the Housekeeping department in general.
Essential Duties And Responsibilities
- The Hay Adams Handbook, the Departmental Standard Operating Manual and our policies and procedures are part of this Job Description
- Clean and maintain all hallways, elevators, landings, staircases, storage closets, chandeliers, carpets and marble in both guest and back of house areas in accordance with the Hay Adams Standards of Excellence
- Execute the cleaning of specific areas in guest rooms
- Responsible for general marble and carpet cleaning. Must have a working knowledge of cleaning supplies
- Stock and provide linen and supplies on the floors for Housekeepers
- Transport waste to the disposal area
- Transport dirty linen to the pick up area
- Deliver and retrieve items requested by guests or for Housekeeping operations in a timely manner
- Flip mattresses, move or rearrange furniture as requested
- Clean shoes as requested by guests
- Clean Front Office bell carts
- Assist in daily projects, including those that require immediate assistance, such as spills, stains, etc
- Assist with inventory processes
- Collect deliveries from Security and bring to the Housekeeping area
- Perform Lobby or Linen Room Attendant duties if needed
- Maintain positive relations with all guests and employees
- Report any maintenance needs to the Housekeeping Office Coordinator
- Report any suspicious persons, activities or hazardous conditions to the Security department and/or Housekeeping Manager
- Perform any other reasonable duties as required and directed
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Education And Experience
A high school education or equivalent is preferred.
Language Skills
Must have the ability to understand, speak, read and write basic English. Must have the ability to read and comprehend simple instructions. Must be able to effectively present information to customers, clients and other employees within the organization.
Mathematical Skills
Must have the ability to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply common sense to carry out detailed written or verbal instructions. Be able to work with minimum supervision.
Physical Ability
To complete the duties of the job, the employee will be required to reach with hands and arms and often stoop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights
The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
