Job Overview
The purpose of this position is to ensure the cleanliness of rooms. The Inspector postion will come in contact with guests and will need to have positive guest interactions. Housekeeping Associates play an important role for our home-away-from-home experience for each of our guests everyday.
General Responisbilities
· Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
· Change and replenish bed linens, towels and guest amenities, as needed
· Perform deep cleaning tasks, as needed
· Stock, maintain and transport housekeeping supply cart on a daily basis
· Dispose of trash and recyclables
· Respond to special guest requests in a timely, friendly and efficient manner
· Perform guest turn down service, as needed
· Acknowledges and greets guests in public spaces with a warm, friendly greeting.
· Reviews daily inventory of rooms, arrivals and departures.
· Reviews daily inventory of supplies needed to complete the assignments for the day.
· Performs quality inspections to meet required standards within set time limits.
· Call back housekeepers for any corrections and follow-up once complete.
· Comply with all brand safety guidelines.
· Pick up ground litter around hotel or whatever visible.
· May perform similar duties as requested by supervisor.
Job Qualifications
Education:
· High school diploma or equivalent
Experience:
· Housekeeping, customer service, and inspection experience required.
· Strong organizational skills required.
· Must be fluent in verbal and written English.
· Must have attention to detail.
· Be able to lift up to 35 lbs.
· Great customer service skills.
· Must have valid driver’s license.
FLSA Information
Management Activities
· None
Discretion/ Independent Judgement
This position does represent the company in handling complaints, arbitrating disputes or resolving grievances. As an Inspector you will be expected to work with associates and guests to ensure satisfaction. An Inspector will have to take initiative and get creative in resolving challenges and involve a manager only when previous methods have been unsuccessful.
ADA Information
Physical Requirements
· Ability to speak and hear
· Close and distance vision
· Identify and distinguish colors
· Frequent walking and standing and some sitting.
· Frequently lifts/carries up to 15 lbs.
· Occasionally lifts/carries up to 35 lbs.
· Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
· Able to reach hands and arms in any direction and kneel, stoop, or crouch repeatedly.
Working Conditions
· May be indoor or outdoor setting
· Varied weather conditions are expected
· Will work near moving or mechanical parts
· May work on high or precarious places
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Cleaning: 1 year (Preferred)
Ability to Commute:
- Decatur, AL 35601 (Required)
Work Location: In person
