A LARGE MEDICAL COMPANY FOCUSES ON REVENUE CYCLE MANAGEMENT IS LOOKING TO BRING ON A HANDFUL OF REMOTE PATIENT SCHEDULERS TO JOIN THEIR TEAM.
If you have Call Center and remote experience please apply and a recruiter will reach out to discuss the role and company in more detail as well as to outline next steps.
3-month Contract - Can be extended if needed. Good foot in the door with a large medical company
Start Date: 11/11
Pay: $19/hr
Schedule: Mon-Fri 8:3-5pm MST
Description
The Patient Access Scheduler will be responsible for clerical and reception duties associated with patient scheduling and registration. Handles a large volume of incoming calls and navigate between multiple systems to schedule with various departments. This person will be the first point of contact with patients and ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.
Responsibilities
- Handles a high volume of incoming calls.
- Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
- Responds to questions and concerns and directs them to appropriate location or department.
- Provides on-going communication with clinical staff regarding real-time patient status.
- Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
- Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.
- Informs patients of possible co-pays and deductibles needs to be paid at the time of service and collects when possible
- Reviews and analyzes financial information from the registration system and communicates information to the patient and business office.
- Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
- Performs all other duties and projects as assigned.
Additional Skills & Qualifications
Must have one year of call center experience
Remote Experience Highly Preferred
Must have some experience with medical terminology
Experience Level
Entry - Intermediate Level
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.