We are looking for an experienced, enthusiastic and kind office assistant for our for our small primary care office. Morning Shift will be 7:30 AM to 1PM and Afternoon Shift will be 12:30 PM to 6 PM.
Our Mission Statement: to give every person, no matter what their personal or political opinions is, or what their lifestyle or habits are, access to respectful and excellent primary healthcare. A person should never feel afraid or hesitant to be visit or to be honest with their healthcare provider.
The person that fills this position is arguably one of the most important positions in the company. As the first face that patients sees and the person that concludes the visit, the impression you make, will be the impression that could make the difference as to whether the patient comes back or not, and more importantly, whether they refer their friends!
Goals: - To have each person feel like they are the most important person to you, while interaction is occurring.
- To have a pleasant / smiling / kind mannerism when speaking to or interacting with patients
- To be a problem solver for our patients, answer their question or facilitate having their question answered.
Tasks
- Answer the phones
- Chart Prep
- Greet patients that arrive in person
- Check out patients and collect payments in person
- Collect and dip urines as needed
- Scan forms that are collected in office
- Print super bills as requested by patient
- Monitor cancellations and follow up with patients
- Monitor and respond to text messages
- Housekeeping / Cleaning Daily responsibilities (to be done at the end of each shift)
- Wash window as needed and wipe scales at the end of each to remove any smudges
- Empty shredder and take out trash at the end of each shift.
- Refill all paper in all printers weekly, Morning Shift on Mondays and Afternoon Shift on Wednesdays
- Monitor and replenish supplies as needed
- Tasks are not limited to this list and are adjusted as we find better and more efficient ways of doing things
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 27.5 per week
Medical Specialty:
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
Work Location: In person