HOUSEKEEPING SUPERVISOR/ HEAD HOUSEKEEPER Reports to: Maintenance Supervisor and/or Executive Director FLSA Status: Full-Time, Non-Exempt
POSITION OVERVIEW The primary responsibility of the Head Housekeeper is supervising and performing duties associated keeping areas of the property clean. In this role, the individual should maintain a positive rapport with co-workers, residents and provide a high level of detailed follow-up with the Executive Director. The Head Housekeeper position should display a proactive, positive attitude and perform all job functions as described below.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Supervising all Housekeeping staff to insure they are following safe work habits in order to prevent on-the-job injuries while adequately performing their duties.
- Cleaning and vacuuming the clubhouse(s), offices, guardhouse, apartments and common areas, such as laundry rooms, restrooms and hallways.
- Cleaning windows on inside and outside of building (may require working from a ladder).
- Using various cleaning chemicals and mixing properly.
- Cleaning walls, baseboards, cabinets, windows, vents, appliances, bathrooms, floorings and light panels.
- Checking for damaged appliances and fixtures.
- Setting up Model Apartments with soft goods and checking on lighting and presentation.
- Maintaining housekeeping equipment.
- Rotating on call weekends for cleaning clubhouses, laundry rooms and guest suites as needed.
- Laundering suites and model apartment linens.
- Preparing the housekeeping staff’s work schedules.
- Operating the housekeeping golf cart and maintaining supplies.
- Direct participation in and supervision of housekeeping projects.
- Regularly inspecting the Model Apartments to insure they remain in top showing condition.
- Maintaining direct communication with the Management office and Maintenance staff throughout the day.
- Interviewing Housekeeper position applicants.
- Promptly reporting any injuries discipline problems and maintenance concerns to the Maintenance Supervisor and/or Executive Director.
- Preparing written reports and other documents as directed by the Executive Director.
- Performing other related tasks as needed.
- Working regular shifts and additional hours, when necessary, as directed by the Maintenance Supervisor and/or Property Manager.
- Notifying the Maintenance Supervisor of any unusual circumstances or special needs.
KNOWLEDGE, SKILL AND ABILITIES
- Ability to communicate with others in a clear and effective manner and to follow directions.
- Ability to establish and maintain effective working relationships with co-workers and superiors.
- Ability to apply sound decision-making
- Ability to demonstrate teamwork by assisting co-workers
- Ability to communicate professionally and adapt interpersonal skills to a variety of audiences
- Must Have reliable transportation
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully preform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continually required to:
- Stand, walk, sit, use hands and fingers to handle, feel or grip, and reach with hands and arms while performing standard duties.
- Frequently required to climb stairs, walk, talk, hear, and drive a golf cart while on the property.
- Occasionally lift and/or move up to 60 lbs.
- Frequently use common office equipment, telephone, computer, keyboard, mouse, two-way radio, and variety of different keys.
- Frequent bending, stooping, stretching, etc. while in the process of doing duties.
POSITION SPECIFICS & BENEFITS
- Full-time position; Monday through Friday 8:00 a.m. – 5:00 p.m.
- 96 hours PTO accrued each year for first two years of service
- 136 hours of PTO each year after two years and above
- 176 hours of PTO accrued each year after 7 years of service
- 401K with 3% Employer Contribution
- Health/Dental/Vision/Life Insurance available after 30-day waiting period
- Good background required
- 90-day probationary period
DISCLAIMER The company is an Equal Opportunity Employers. In compliance with the Americans with Disabilities Act, Mahaffey Apartment Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The above information on this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to add to or modify the duties and/or responsibilities of the Head Housekeeper position at any time.
