Executive Housekeeper

South Seas • Captiva, FL, US • $80k / year • 2m ago

As the Executive Housekeeper at South Seas, you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment. Reporting to the Director of Rooms, you will oversee all aspects of the Housekeeping Department, supervise staff, and maintain the highest standards of cleanliness and guest satisfaction. Your leadership will be crucial in the ongoing redevelopment of our resort

Starting salary: 80k/annually

Benefits include:

Bonus program
Low-cost Medical, Dental, Vision Plans
401(k) with 100% match up to 4 percent
Employee Assistance Program
Company Paid Life Insurance, STD insurance, and LTD insurance
Employee Discount Program
Family Life Insurance
HSA and FSA program
Paid Time Off & Holidays
Commuter and Company-paid Toll Programs

Key Responsibilities:

Lead and Inspire: You will lead and manage the housekeeping and laundry team, training and motivating staff to excel in their roles.

Maintain Excellence: You will ensure high cleanliness standards across all guest rooms and public areas, performing regular inspections to meet our quality expectations.

Control Costs: You will manage payroll costs and operational expenses, including inventory and supplies, to maintain budgetary goals.

Guest Satisfaction: You will address guest inquiries and issues efficiently and professionally, ensuring maximum guest satisfaction.

Safety Compliance: You will enforce safety and compliance standards, including BBP, OSHA, and Hazcomm 2012, to maintain a safe environment for both guests and staff.

Education and Experience:

High School Diploma or G.E.D. required; a higher-level degree is preferred.

A minimum of 3 years in housekeeping management and hotel housekeeping, with at least 2 years of cleaning experience.

Requirements:

Valid driver’s license (a motor vehicle background check will be completed).

Fluent in English with strong verbal and written communication skills.

Proficiency in Microsoft Office and Outlook programs, with the ability to operate or learn to operate HotSOS maintenance program.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

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