About Us:
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
Overview:
Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest.
Job Summary:
The Night Cleaner is responsible for ensuring the cleanliness and presentation of all public areas, back-of-house areas, and other assigned spaces during the night shift. The role is essential to maintaining the resort's high standards of hygiene and guest satisfaction, ensuring all areas are spotless for the start of each day.
Key Responsibilities:
- Clean and sanitize public areas such as lobbies, hallways, restrooms, elevators, and recreational areas.
- Ensure that floors are mopped, vacuumed, and polished as required.
- Empty trash cans and replace liners in public and staff areas.
- Clean and disinfect high-touch surfaces like door handles, railings, and elevator buttons.
- Clean guest rooms if necessary and help with guest requests
- Maintain cleanliness of staff areas, including locker rooms, break rooms, and service corridors.
- Ensure that storage and equipment rooms are organized and clutter-free.
- Perform scheduled deep cleaning of carpets, curtains, upholstery, and furniture.
- Polish metal and wood surfaces as needed.
- Conduct window and glass cleaning in public and back-of-house areas.
- Report any damage, broken fixtures, or safety hazards to the maintenance team or supervisor immediately.
- Monitor the condition of cleaning equipment and request repairs or replacements as needed.
- Laundry and Linen Support:
- Collect and deliver linens to the laundry area when required.
- Assist with sorting, folding, and distribution of clean linens.
- Compliance with Health and Safety Standards:
- Follow proper cleaning procedures using the correct chemicals and equipment.
- Adhere to all health and safety guidelines, including proper use of personal protective equipment (PPE).
- Ensure that cleaning tasks do not disrupt guests or create hazards, such as wet floors without proper signage.
- Respond to guest requests in a prompt and courteous manner when interacting with them during the shift.
- Maintain a professional and discreet demeanor at all times.
- Coordinate with the night shift team and supervisors to ensure all areas are covered and tasks are completed efficiently.
- Assist with any additional duties or projects as assigned by the supervisor.
Skills and Competencies:
- Attention to Detail: Ensure that all areas are thoroughly cleaned and meet the high standards of the resort.
- Time Management: Ability to manage time efficiently and complete assigned tasks before the end of the shift.
- Physical Stamina: Capable of performing physically demanding tasks such as lifting, standing, and bending for extended periods.
- Team Player: Ability to work collaboratively with the night team and other departments.
- Guest-Oriented: Maintain a professional, friendly attitude when interacting with guests, even during night hours.
Qualifications:
- Prior experience in housekeeping or cleaning services, preferably in a luxury hotel or resort.
- Familiarity with cleaning equipment and safe handling of cleaning chemicals.
- Ability to work overnight shifts, weekends, and holidays as required.
- Basic understanding of health and safety regulations in cleaning operations.
- Good communication skills and the ability to understand guest needs.
Working Conditions:
- This position involves working late-night and early-morning shifts, often when the resort is quiet or preparing for the next day.
- The role requires standing, walking, bending, and lifting throughout the shift.
- The Night Cleaner may interact with guests but primarily works in back-of-house and public spaces.
