Overview:
We are seeking a detail-oriented and reliable Room Attendant, Public Area Attendant and Room inspector. You will play a crucial role in maintaining the cleanliness and appearance of our hotel's rooms and public areas. These are vital positions that contributes to the overall guest experience and satisfaction
Desired Skills/Experience:
· Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
· Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 16-18 standard rooms).
· Knowledge of proper chemical handling.
· Knowledge of proper cleaning techniques, requirements and use of equipment.
· Ability to endure working area of high temperatures with accumulations of lint.
· Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
· Punctuality and regular and reliable attendance.
· Must be courteous and friendly with guests and co-workers.
Essential Physical Abilities:
· Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
· Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.
· Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.
Essential Job Functions:
· Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
· Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
· To properly and thoroughly clean guest rooms as specified including, but not limited to:
o Empty trash containers and recycling bins.
o Remove all dirty terry and replace with clean par to designated layout.
o Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
o Replace dirty bed linen and make up bed with clean linen.
o Replace laundry bags and slips.
o Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
o Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
o Realign furniture to floor plan.
o Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
o Check under bed(s), chairs and sofa for debris and remove if present.
o Inspect condition of all furniture for tears, rips or stains; report any damages to housekeeping manager or front desk agent.
o Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
o Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
o Ensure presence of guest room literature. Inspect condition and replace as needed.
o Vacuum throughout entire room and spray room with deodorizer.
o Clean and replenish the coffee maker set, if applicable
· Update status of rooms cleaned on assignment sheet.
· Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
· Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.
· To handle guest complaints with professionalism, ensuring guest satisfaction.
· Report any damages or maintenance problems to your supervisor.
· Effectively communicate with other departments throughout the shift
· Adhere to Lost and Found and Key Control policies.
· Completion of other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
· To perform other essential room cleaning duties as operations change in the future.
· Comply with all company policies and procedures.
· To immediately report all suspicious occurrences and hazardous conditions.
· To maintain the cleanliness and safety of work areas at all times.
· Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
· Attend all mandatory meetings as directed.
· To perform other tasks, including cross-training, as directed.
Secondary Job Functions:
· Operate Laundry including Washer and Dryer to include:
o Use cleaning chemicals according to OSHA regulations and hotel requirements as well as adhere to all health department, sanitation and safety regulations.
o Check the working condition and cleanliness of laundry and dry cleaning machinery and equipment as well as monitor usage of chemicals and water to maximize consumption.
o Separate soiled linens, terry, etc. and bundle/weigh amounts of each. Sort all stained/damaged items and determine status for rewash or discard. Maintain continuous inventory of items discarded. Make sure to remove all debris on floors after sorting.
o Place items in laundry machine by weight and add designated chemicals for specified time periods. Remove when done and inspect for cleanliness before placing in linen carts.
o Place items in dryer for specified time/temperature.
o Fold laundry in an effective and timely manner to avoid wrinkling
o Remove lint and debris from dryer filters and change filters, maintain cleanliness throughout work area, remove trash, and breakdown/clean work areas/equipment upon conclusion of shift. Use designated chemicals/supplies to clean laundry room.
· Maintain cleanliness and organization of supply/storage closets and restock as necessary.
· Make up cribs and rollaway beds.
If you are a dedicated individual who takes pride in maintaining a clean and welcoming environment, we encourage you to apply for our Housekeeping team!
Job Types: Full-time, Part-time, Seasonal
Pay: $16.50 - $18.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- No nights
Experience:
- Cleaning: 1 year (Required)
Ability to Commute:
- South Lake Tahoe, CA 96150 (Required)
Work Location: In person