Summary:
The Night Runner at Rosen Hotels & Resorts is responsible for efficiently delivering supplies and inventory to guest rooms throughout the resort property based on Company Standards They must ensure that all assigned guest calls or special requests are completed within minutes, such as delivering extra pillows or setting up cribs and removing them after guest check-out Additionally, the Night Runner will update reports in the tracking system as needed.
Responsibilities:
Responsibilities:
- Efficiently pick up and deliver supplies and inventory to guest rooms promptly
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Respond promptly to guest calls and special requests, ensuring completion within minutes
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Provide exceptional guest service while delivering requested items or setting up amenities
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Update and maintain accurate records and reports in the tracking system
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Follow Company Standards for inventory management and room service procedures
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Ensure the cleanliness and organization of the storage and inventory areas
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Collaborate with other departments to fulfill guest requests and maintain smooth operations
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Report any maintenance issues or inventory shortages to the appropriate department
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Maintain a high level of professionalism while interacting with guests and team members
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Adhere to the drug-free and tobacco/nicotine-free policies of the company
Experience/Qualifications:
- Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
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Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High school diploma or equivalent preferred.
Other information:
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
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Affordable Health and Dental Insurance
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On-site Medical Center
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Competitive Compensation
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Holiday Pay
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Paid Vacation and Personal Days
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Tuition Reimbursement and Higher Education Scholarships
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401(k) Retirement Savings Plan
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Childcare Financial Assistance
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Hospitality and Dining Discounts
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Access to our Family Outreach Center
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Excellent Career Growth Opportunities
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And much more
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.