Housekeeper Job Description
Join our team as a Housekeeper at Hilton Grand Vacations, a leader in the vacation ownership industry. As a Housekeeper, you will play a vital role in delivering exceptional service to our owners and guests.
Responsibilities:
- Provide basic housekeeping duties, including making beds, replenishing linens, changing and arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming.
- Communicate effectively with dispatch, team members, and guests to ensure their happiness and satisfaction.
- Inspect and ensure all rooms meet our high standards.
- Report any damage, deficits, or disturbances to your superiors.
- Handle guest complaints and requests with integrity and professionalism.
- Maintain and care for housekeeping equipment and tools.
- Manage inventory of tools and supplies used in housekeeping activities.
Qualifications:
- Ability to work with minimal supervision.
- Customer service experience.
- Excellent interpersonal and time management skills.
About Hilton Grand Vacations:
Hilton Grand Vacations is a company that values innovation, quality, and growth. We are committed to providing a work-life balance and family-friendly benefits. We have been recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families" and have received numerous awards for our dedication to our team members and guests.
Why Join Our Team:
- Driven base pay.
- Benefits on day one.
- Daily Pay - receive your earned pay at any time before payday.
- Recognition programs and rewards.
- Discounted Hilton hotel rates worldwide.
- 401(k) program with company match.
- Employee stock program.
- Paid holidays, sick days, and generous paid time off program.
- Tuition reimbursement.
- Learning and career advancement opportunities.
Schedule Details:
As a Housekeeper, you must be adaptable to working a variety of shifts, including weekends and holidays.