Description:
Larsmont Cottages - Two Harbors, Minnesota
Discover Your Odyssey
Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.
Why Odyssey?
At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:
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Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
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Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
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State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
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Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
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Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
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Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
Your Odyssey Awaits:
Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.
Work here. Play here. Thrive here.
Join Our Team as a Housekeeping Supervisor!
Are you passionate about maintaining high standards of cleanliness and guest satisfaction? Larsmont Cottages on the shores of Lake Superior is seeking a dedicated Housekeeping Supervisorto help lead our housekeeping team. Enjoy the beauty of the lake while ensuring our guests have a memorable stay. If you have an eye for detail and a commitment to excellence, we want to hear from you! Apply today!
FLSA Status: Non-Exempt
Department: Housekeeping
Reports To: Housekeeping Manager
PURPOSE
The Housekeeping Supervisor oversees the housekeeping work teams to ensure the cleanliness of rooms, units and common spaces.
EDUCATION, EXPERIENCE
High school diploma or general education degree (GED); minimum one-year related experience and/or training; or acceptable equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Distributes lists of units and spaces that need to be cleaned, organizing priorities as appropriate.
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Perform quality cleaning of rooms, units and common areas within set time limits and goals.
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Perform unit quality inspections.
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Train and coach housekeeping staff.
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Complete daily paperwork (e.g. Maid Sheets).
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Ensure that cleaning equipment and materials are maintained and work with Housekeeping Manager to address and fix any needed repairs.
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Respond to owners, guests and others regarding housekeeping issues.
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Manage lost and found items.
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Work with the Housekeeping Manager and Maintenance Department to address and fix any broken, worn, or faulty unit items.
Requirements:
SUPERVISORY RESPONSIBILITIES
Assist with the daily supervision of the housekeeping staff.
COMPETENCIES, SKILLS, ABILITIES
To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:
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Upholds Odyssey Values and the principles of HEART.
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Ability to be adaptable and flexible.
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Ability to anticipate customer needs.
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Prioritizes and plans work activities.
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Ability to multitask.
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Uses time efficiently.
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Maintains acceptable attendance and punctuality.
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Follows through on commitments.
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Knowledge of and adhere to OSHA and safety standards within Housekeeping department.
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Ability to acknowledge and greet guests in a warm and friendly manner.
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Ability to operate cleaning equipment, chemicals and tools.
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Ability to read, analyze and interpret business reports such as financial reports.
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Ability to write in a prescribed style and format.
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Ability to effectively present information others.
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Ability to define problems, collect data, establish facts and draw valid conclusions.
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Ability to use a computer for advanced applications such as spreadsheets, business correspondence and job-specific software programs.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, walk, hear, use hands, reach, climb, stoop and kneel. The employee will seldom be required to talk and taste and/or smell. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close and distance vision. The employee must be able to work at a fast past for extended periods of time in a high-pressure environment.
WORK ENVIRONMENT
While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions, wet, hot, or humid conditions, chemicals or solutions, fumes or airborne particles and moderate noise conditions. The employee will seldom be exposed to high or precarious places.
Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.
The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.
