Job Description
Job Title: Lobby Attendant
Reports To: Housekeeping Supervisor
Position Summary
Keeps all lobbies and public area facilities such as lobby, restrooms, telephone area, business center, front desk, portico, and lobby lounge neat & clean conditions.
Duties And Responsibilities
- Cleans and maintains all lobbies and public restrooms.
- Sweeps and mopes carpets, lobby entrance.
- Empties ashtrays and urns.
- Polishes furniture and fixtures.
- Vacuums and polishes elevators.
- Keeps the front of the hotel free from trash.
- Polishes the lobby floor during Night.
- Keeps the Back area of Front desk neat and clean.
- Ready to do any other work assigned by the supervisor time to time.
- Keeps all public areas neat, vacuumed and dusted.
- Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
- Removes all trash from areas.
- Periodically checks all lobby restrooms / washrooms.
- Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
- Makes sure all surfaces are clean and tidy.
- Arrange all cushions properly on lobby sofa.
- Responds to guest requests and inquiries while in the lobby.
- Assist guest with their questions and direct them to the areas they want to go.
- Take care of all cleaning equipment's used in lobby.
Positions Requirements/Experience
Ability to lift up to 35 lbs.
Ability to multi-task
Customer Service experience
